Overview
The FreshClick Product Questions app allows you to add a tab or short code to each product page dedicated to customer questions and answers. Customers have some great, relevant questions and with our app you can now answer these and add them to a tab on each individual product.
When customers can ask questions and/or find answers about a product they can make a more informed purchase. This will increase conversion rates and reduce product returns. The sharing of product details and information enlightens customers and diminishes any fears about the product not being suitable.
Complete customer satisfaction
Customers want to be convinced that you and your products are trustworthy and transparent. Providing knowledgeable answers to questions is a great way to build that trust and be transparent. Often customers will have the same questions relating to a product therefore if they can find answers to these questions on the Product questions tab created by our app it will save you time having to repeatedly answer them.
One-click installation
The app can be easily installed with one click and store owners have complete control over the questions and answers displayed on each product page. Our simple dashboard makes it easy to view new questions from customers and action a response. The dashboard allows unlimited users meaning multiple employees can access it.