BigCommerce discovery app

FreshClick Search & Product Filter for BigCommerce

Search, filter, rank, redirect, translate, analyse, and refine large catalogues without forcing shoppers through slow category browsing.

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10 daysfree trial
170 reviews
From GBP 24/mostarting price

FreshClick Search & Product Filter is a BigCommerce app that adds fast search and faceted filtering to category, brand, blog, and search pages, with merchandising controls and analytics for large catalogues. Pricing starts at GBP 24/month, with a 10-day free trial. The app is rated 4.89 out of 5 from 170 marketplace reviews.

Jump to section Search & Product Filter
AnatomyOverviewFeaturesComparePricingCase studiesReviewsFAQUpdates
Anatomy of a filter

One product carries a dozen filterable values.

Variants, custom fields and metafields are already on your catalogue. Scroll to pull one trainer apart and watch its own values become storefront refinements.

HOKA Clifton 11 men's road running shoe in Virtual Blue and Soft Cobalt, side profile. HOKA Clifton 11 Virtual Blue / UK 9
Variant Colour
Selected: Virtual Blue
Variant Size
8910
Selected: UK 9
Filter Builder Width
RegularWide
Selected: Regular
Metafield Cushioning
BalancedMax
Selected: Balanced
Custom field Surface
RoadTrail
Selected: Road
Pre-built Price
60220
Selected: GBP 145

One trainer, six sources of filter data behind it. Every value above is already on the product record.

Overview

Product discovery that feels fast for shoppers and manageable for merchants.

BigCommerce product filtering and Quick Search for category, brand, blog, and search pages, with merchandising controls for large catalogues.

  • 10-day free trial with no credit card required
  • Category Filter, Brand Filter, Search Filter, and Blog Filter
  • Powerful search and filtering with advanced statistics
  • Horizontal, vertical, and button / slide-out filter layouts
  • Filters from custom fields, product options, metafields, categories, Filter Builder, or 20 prebuilt filters
  • Multi-Storefront approved
  • Unlimited filters with no filter-count limit
  • Compatible with any BigCommerce theme
  • Works on any BigCommerce package
  • Easy installation with one-click install
  • Free bespoke development
  • Free support
Capabilities

Every control in the app, grouped the way you set it up.

21 capabilities across search, filter data, storefront display, day-to-day running, and reporting. Pick a group to jump straight to it.

Filter data

5 capabilities

Where filter values come from and how they are cleaned up.

Filter sources

Use your product data or build filter data in the app.

Build filters from BigCommerce categories, custom fields, metafields, and product options, from values managed inside FreshClick, or from the standard attributes every store already has.

Filter sources

Turn store data into filters

6 sources
Categories Category tree
Department
Custom fields Colour, size, length
Attributes
Metafields Technical data
Specs
Product options SKU-level choices
Variants
Filter Builder FreshClick values
App data
Pre-built filters Price, rating, stock
Standard
BigCommerce data FreshClick filters Storefront refinements
  • Category Based Filters create filters from the category structure and can display as an expandable category tree
  • Custom Field Filters classify products in the easiest way, such as size, color, or length for clothing stores
  • Split comma-separated values turns a custom field such as "Red, Blue, Green" into three separate filter values, off by default
  • Filter Builder lets merchants build filters directly inside the app without changing product data in BigCommerce
  • Metafield Filters create filters from BigCommerce product metafields
  • Product Option Filters use product-level inventory options with SKUs and stock
  • Standard Pre-Built Filters include availability, bin picking number, brand, category, category tree, condition, depth, featured products, height, on sale, price, rating, sale percentage, search, shipping, stock, sub category, top level sub category, weight, and width
Unlimited filters

Create as many filters as the store needs.

There are no limitations on the number of custom filters you can create. The page also calls out both built-in standard filters and common custom filters used across different sectors.

  • Built-in standard filters: availability, bin picking number, brand, category, category tree, condition, depth, featured products, height, on sale, price, rating, sale percentage, search, shipping, stock, sub category, top level sub category, weight, and width
  • Popular custom filters: size, length, colour, shape, width, style, amp, and thread count
  • Unlimited custom filters for the store and customer journey
  • Filter setup can be tailored to different sectors and product data models
Filter library

Unlimited filters available

No cap

Standard

20

PriceRatingStockBrand +16 more

Fashion

8

SizeColourFitLength +4 more

Technical

6

WidthDepthWeightThread +2 more

20built-in standard filters

Unlimitedcustom filters on top

Any sectorfashion, technical, or B2B data

Filter Builder

Build filters inside FreshClick without changing BigCommerce product data.

The Filter Builder is for stores that do not already have the product data they need. Add a filter title, fill out values next to each product, and the new filter becomes available on the filter page.

  • Create app-managed filter data
  • Avoid modifying product data in BigCommerce
  • Add a filter title such as Type
  • Click any cell to fill a value against a product
  • Cells save as you edit, and the filter becomes available on the filter page
Filter Builder

Build filter values in FreshClick

Saves as you edit
3Builder Filters
48Products Shown
1,204Total Products
Color
Custom filter cells save after editing
Product ID Product SKU Product Name Color
185 TS-CREW-01 Crew neck t-shirt Navy
184 TS-CREW-02 Crew neck t-shirt Charcoal
182 HD-ZIP-11 Zip through hoodie Navy
181 HD-ZIP-12 Zip through hoodie Click to add value
177 CP-5PKT-04 Five pocket chino Click to add value
Value Replacer

Merge inconsistent values without changing storefront product data.

Manufacturers often label colours and options differently. Value Replacer lets merchants replace custom field or product option values directly in the app so similar values group together in filters.

  • Merge inconsistent custom field values
  • Merge inconsistent product option values
  • Group similar colours or attributes for a cleaner shopper experience
  • Only changes filter data, not product data on the store
Value Replacer

Clean storefront filter values

Product data unchanged
312Visible values
18Saved rules
4Value groups
Product option values 6 results
Size, color, and variant option labels.
Value Replacement Action
Navy Blue Save
Navy Blue Blue Save
Light Blue Blue Save
SM Replacement value Save
Custom field values Product specifications and merchandising fields.
Category values Category labels used by search and filter data.
Brand values Manufacturer or brand names shown to shoppers.
Rating integrations

Show product ratings through supported review platforms.

Ratings from these platforms appear alongside search and category results. BigCommerce, Stamped, Yotpo, Fera, Judge.me, and REVIEWS.io also feed the rating filter and the By Review sort; Trustpilot, Bazaarvoice, and WiserReview are display only.

BigCommerce logo
BigCommerce
Stamped logo
Stamped
Yotpo logo
Yotpo
Trustpilot logo
Trustpilot
Bazaarvoice logo
Bazaarvoice
Fera logo
Fera
Judge.me logo
Judge.me
REVIEWS.io logo
REVIEWS.io
WiserReview logo
WiserReview

On the storefront

7 capabilities

What shoppers see and how they interact with it.

Filter overview

Help shoppers refine products on category, brand, search, and blog pages.

Research shows many shoppers already know what they want by the time they land on a store. The filter helps them narrow by color, size, rating, price, brand, category, and custom attributes, which can improve conversion rates and sales.

  • Category page filters
  • Brand page filters
  • Search page filters
  • Blog page filters
  • Filter by color, size, rating, price, brand, category, and custom fields
  • Price filtering and sorting use the tax-inclusive price on the card, in the shopper's chosen currency
  • A results count above the grid while a filter is applied
  • Filter state and Back and Forward survive a reload
  • Designed for large product catalogues and complex product data
Choose your layout

Three filter layouts, each with a live demo store.

Every layout runs on a real BigCommerce demo store. Open one to see how the filter behaves before you install it.

Sidebar layout

Vertical Filter

A classic sidebar filter that sits beside your product grid. Perfect for organised category pages where customers need visible filtering options at all times.

View demo
Top bar layout

Horizontal Filter

A clean filter bar placed above your products. Ideal for modern themes that want powerful filtering without taking up sidebar space.

View demo
Slideout layout

Button Filter

A space-saving filter button that opens a slideout panel. Great for stores that want a minimal product grid with filtering available on demand.

View demo
  • Vertical sidebar filtering, including sidebar creation when the theme does not have one
  • Horizontal filters above the product grid
  • Slide-out button filters for mobile and minimal layouts
  • Vertical layout demo for category pages
  • Horizontal layout demo for product grids
  • Slide-out filter demo for cleaner category pages
  • Selected filter values shown in mobile and slide-out views
  • Filter counts that update more helpfully during additive multi-select journeys
Display types

Choose how filter values are presented.

Each filter picks the control that suits its values, from tick lists and price sliders to colour swatches, size blocks, and brand logo grids. The previews below show the v3 storefront styling.

  • List for values shoppers tick and untick, each with a result count
  • Blocks for short values such as sizes, laid out four across
  • Swatch for colour filters, shown as round colour chips
  • Swatch List when the colour needs its name and count beside it
  • Logo for brand filters, shown as a grid of brand tiles
  • Detailed Slider, Min - Max, Price Range, and a Histogram slider for price and custom fields, now the default for price
  • Group Values to nest option values under a parent, so ticking 4m ticks every 4m length
  • Swatches can be created from custom fields and managed through the app
Filter Refine Bars

Let shoppers search within long filter lists.

Refine bars help customers find a specific value inside a long filter. For example, if there are more than 50 brands, the shopper can search within the brand filter instead of scanning the whole list.

  • Search inside each filter
  • Useful for stores with large numbers of brands or attributes
  • Enabled from the settings page in the filter dashboard
  • Speeds up product narrowing for large catalogues
Custom sort order

Arrange filter values in an order that makes sense.

The sort order feature lets merchants manage the order in which values appear on the storefront, so filters can follow a logical shopper-first sequence.

  • Manage filter value order from the dashboard
  • Download and upload a filter's value order as CSV
  • Product Category filter can follow BigCommerce's own category order
  • Choose a logical order for shoppers
  • Avoid awkward alphabetical ordering where it does not fit
  • Improve scanning for sizes, ranges, brands, and product attributes
Sort order

Value order

Drag to reorder
01
XS
02
S
03
M
04
L
05
XL
Sort by: A to Z Save sort order
Image Changing

Show matching product images when filter values are selected.

The filter can pick up image changes on product options via SKUs or rules. If a shopper selects black, product images can show the black variant.

  • Uses product option images via SKUs or rules
  • Shows products in the selected colour or option
  • Improves visual confidence for shoppers
  • Supports stores with multiple colours and variants
Dynamic Filters

Display values based on selected dropdown options.

Dynamic Filters can show varying values based on a dropdown selection, including measurement conversions such as UK shoe sizes to US and EU equivalents or centimetres to millimetres and inches.

  • Dropdown-dependent filter values
  • Measurement conversion displays
  • UK, US, EU, CM, MM, and inch examples
  • Flexible presentation for technical products and size systems

Running the app

4 capabilities

Managing filters across storefronts and languages.

Filter management

Control filters from one central dashboard.

The dashboard shows which filters exist and whether they are visible on the store. Merchants can add, delete, hide, rename, add search bars, and edit filter titles.

Filters

Manage storefront filters

View AnalyticsAdd Filter
Active on storefront 12 Filters shoppers can use now.
Used in 30 days 9 Active filters with recent customer activity.
Available to add 34 Unused product data ready to become filters.
30-day shopper actions 24,318 Filter clicks and widget searches.

Current filters

Drag to reorder what shoppers see first, then configure visibility and display behavior from the actions menu.

Search current filters 12 configured
#
Filter
Setup
Shopper use, 30 days
Status
1
Brand #104 · Brand
Standard Logo
3,412 clicks ▲ +18%
2
Price #106 · Price
Standard Detailed Slider
2,987 clicks — No change
3
COLOUR #131 · COLOUR
Product Option Swatch List
2,140 clicks ▼ -6%
4
SIZE #132 · SIZE
Product Option Blocks
Not tracked yet
  • View all configured filters from one page
  • See whether each filter is visible on the storefront
  • Add filters
  • Delete filters
  • Hide filters without permanently deleting them
  • Add search bars to filters
  • Edit filter titles, and add a tooltip image to any filter title
  • Filter Sections group several filters under one named, collapsible heading
  • Tick subcategories along with their parent when selecting categories
  • Hide Compare Price so cards show only the selling price, with no Was price, sale sash, or percent off
Multi-Storefront

Configure search and filters across BigCommerce storefronts.

The app integrates with BigCommerce Multi-Storefront and lets merchants toggle between stores to configure each search and filter setup.

  • BigCommerce Multi-Storefront approved
  • Switch between storefronts from the app
  • Configure filters and search per storefront
  • Useful for stores with regional, brand, or B2B/B2C storefronts
Manage channel Demo Fashion Store
  • Demo Fashion Store
  • Demo Home Store
  • Demo Trade Store
Headless storefronts

Run search and filtering on Catalyst, Next.js, or your own frontend.

BigCommerce only injects Script Manager entries into Stencil pages, so the two scripts the app installs never load on a headless storefront. Template Select hands you the embed tag and the elements to place instead, with the selectors read live from the template you have chosen, so the steps can never describe a setup you are not on.

  • Headless storefront setup steps on the Template Select page
  • Embed tag pre-filled with the store hash and the channel you are viewing
  • Per-page attributes for category id, brand name, and customer group
  • A Headless template whose selectors match the markup Catalyst renders
  • Filter container, product grid, product card, and sidebar selectors shown live
  • Search results served from your own route at /search-result/ with ?search_query=
  • Copy button for the tag, and a help request that arrives with your store on it
  • A freshclick:productsRendered event fires each time results are drawn, for your own scripts
Template Select

Headless storefront setup

Template: Headless

Add the FreshClick tag to every category, brand and search page

Copy 
<script src="https://filter.freshclick.co.uk/assets/client/freshclick-filter-new.js"
  id="fresh_filter"
  data-site="STORE_HASH"
  data-channel-id="1"
  data-cat="CATEGORY_ID"
  data-brand="BRAND_NAME"
  data-customer-group="CUSTOMER_GROUP_ID"
  defer></script>

Give each page the elements the template expects

  • Filter container #faceted-search-container The filter renders inside this element.
  • Product grid ul.product-grid The product list the app replaces with its results.
  • Product card li.product Given to each card the app renders, and used to find cards already in the grid.
  • Sidebar wrapper aside.sidebar Used when the filter container is missing.
Translations

Translate filter text or connect with translation workflows.

The app includes a language page where merchants can add translations, and it can also link to an existing translation app for automatic translations.

  • Language page for manual translations
  • Option to connect with an existing translation app
  • Supports translated filter labels and values
  • Useful for international and Multi-Storefront setups
Translations

Language Translations

Autosaves on blur
Spanish Search translations by label or key 14 labels

Filter Translations

Labels used by refinement panels, sorting controls, and clear actions.

8
  • Refinements Filtros
  • Sort By Ordenar por
  • Featured Items Destacados
  • Newest Items Más recientes
  • Best Selling Más vendidos
  • By Review Por reseñas
  • Refine Search Refinar búsqueda
  • Clear All Borrar todo

Product Cards

Button copy displayed on product cards and product result tiles.

3
  • Add to Cart Añadir al carrito
  • Choose Options Elegir opciones
  • Out of Stock Agotado

Mobile Sidebar

Text shown in mobile filter controls.

3
  • Apply Filter Aplicar filtro
  • Back Volver
  • Reset Filter Restablecer filtro

Insights

3 capabilities

Reporting on shopper behaviour, plus the add-ons and Enterprise plan.

Filter analytics

See which filters help shoppers buy, and which get in the way.

Filter Analytics reports every filter against interactions, sessions, click-through, the average number of results left after it is applied, and how often it empties the grid. Each row ends in a plain-English verdict, so a filter that is clicked a lot but leads nowhere is visible without reading the numbers.

Filter Analytics

Every filter, and how it performs

30dExport CSV
Sessions that filtered 38.4% Of all sessions with storefront activity
Refinements per session 2.7 How hard shoppers have to work to narrow down
Filters in use 12 Distinct filters clicked in this period
Interactions say what gets clicked. The last two columns say whether it helped.
Filter Interactions Sessions Click-through Avg results after Dead-end rate Verdict
Brand 3,412 1,204 42% 38 2% Healthy
Price 2,987 1,090 36% 64 4% Healthy
COLOUR 2,140 902 18% 9 21% High dead ends
Material 121 84 6% 52 3% Low engagement
  • Every filter scored on click-through, results left, and dead ends
  • Most-clicked filter values, and the values that empty the grid
  • Which filters shoppers use together, and how many at once
  • Sidebar order compared against what actually gets used
  • Filters nobody uses
  • Where and when filtering happens
  • Export filter values, and export to CSV
Search analytics

See what shoppers search for, and what comes back empty.

Search Analytics reports every term against searches, average results, click rate, and zero-result rate, then flags the terms returning nothing. It also records what shoppers searched next after finding nothing, which is the clearest signal of a gap in the catalogue or the synonyms.

Search Analytics

Every search term, and how it did

30dExport CSV
Sessions that searched 22.1% Of all sessions with storefront activity
Searched, never clicked 14.6% The clearest lost-sale signal recorded
Repeat searches for the same term 310 A shopper returning to search the same thing did not find it last time
Terms returning nothing are the clearest gap in the catalogue.
Term Searches Avg results Click rate Zero rate Verdict
waterproof jacket 412 36 44% 0% Healthy
merino base layer 268 3 31% 0% Thin results
jacket 244 412 12% 0% Too broad
gore tex 96 0 0% 100% No results
What shoppers searched next after finding nothing

gore tex then waterproof jacket

thermals then merino base layer

  • Every search term scored on results, click rate, and zero-result rate
  • Terms returning nothing, and what shoppers tried next
  • Searched a lot but clicked rarely
  • Most-clicked products from search
  • Rising terms and new terms
  • Where and when shoppers search
  • Suggestions shoppers picked, and searches that ended without a click
  • Every graph shows last week dashed behind this week
  • A weekly search and filter summary email every Friday
  • Export to CSV
Add-ons and enterprise

Premium add-ons and larger-store support are built into the product path.

Add-ons extend search, merchandising, and reporting on top of any package. The Enterprise plan covers catalogues beyond the standard tiers, with dedicated support and custom work.

  • Webhooks add-on for real-time product, inventory, and store updates
  • AI Search add-on and Search Playground for comparing search engines
  • Custom Sort Order add-on: shoppers sort by SKU, Brand, or Biggest saving, and any of them can be the default sort
  • Filter Tags for prominent category-page filter shortcuts, limited to the categories you choose
  • User Filter Profile for saved shopper filter defaults
  • Enterprise options including a dedicated server, deeper customization, additional search/filter features, webhooks, white-glove setup, prioritized support, daily backups, and free sandbox accounts
Comparison

FreshClick Filter vs BigCommerce Filter

Compare the comprehensive features and capabilities of FreshClick Search & Product Filter against BigCommerce's built-in filters.

Compared in November 2026

FreshClick Search & Product Filter compared with native BigCommerce filtering
FeaturesFreshClick FilterBigCommerce Filter
BigCommerce package Any package Pro package minimum
Number of filters Unlimited 12
Out-of-the-box filters 20 6
Display types 7: lists, sliders, histograms, swatches, blocks, logos, and price range 3: checkboxes, blocks, and price range
Custom filter development ✓ ×
Filter layouts Horizontal, vertical, and button Vertical only
Recent searches ✓ ×
Search redirects ✓ ×
Search synonyms ✓ ×
Search ignore words ✓ ×
Search did you mean? ✓ ×
Filter Builder ✓ ×
Brand logos ✓ ×
Value Replacer ✓ ×
Filter Refine Bars ✓ ×
Image Changing ✓ ×
Product Option Merge ✓ ×
Filter Analytics ✓ ×
Search Analytics ✓ ×
Filter from CSV ✓ ×
Custom Sort Order ✓ ×
Hide zero values during filtering ✓ ×
Scroll to the top of products on click ✓ ×
Internal filter reference ✓ ×

Ready to upgrade your BigCommerce store's filtering capabilities?

Get started with FreshClick
Pricing

Search & Product Filter pricing

Service packages are dynamically adjusted based on the store product count so merchants are only charged for the tier that matches the current inventory.

Prices in GBP and USD.

  • Starter

    Up to 1,000 products

    £24$29

    per month

    £21.12$25.52

    per month, billed yearly

  • Growth

    1,001–5,000 products

    £64$79

    per month

    £56.32$69.52

    per month, billed yearly

  • Pro

    5,001–25,000 products

    £119$149

    per month

    £104.72$131.12

    per month, billed yearly

  • Premier

    25,001–50,000 products

    £159$199

    per month

    £139.92$175.12

    per month, billed yearly

  • Scale

    50,001+ products

    £239$299

    per month

    £210.32$263.12

    per month, billed yearly

Prices are per month, shown in GBP and USD.

Subscription length options: 1 month with 0% discount, 6 months with 5% discount, 12 months with 12% discount, and 24 months with 25% discount.

Automatic upgrades or downgrades are applied as inventory changes.

Case studies

How stores use Search & Product Filter

Two stores that published their experience on the BigCommerce marketplace.

Vavra’s Menswear · Las Vegas, Nevada, since 2001

Simpler search for a menswear store with many sizes and colours

Vavra’s sells men’s suits, dress shoes and accessories. Shoppers filter by manufacturer, size and colour, and Value Replacer merges odd colour names such as “Fuchsia Pink” into “Pink” and tidies the long list of suit sizes. The team also singled out FreshClick’s support during setup.

“FreshClick is a must have for any website that has multiple choices”

Ge’Lena Vavra
  • Search
  • Value Replacer
  • Size and colour filters
Tap-Cartridges.com · Mixer tap valve cartridges

Measurement filters for 150 near-identical parts

Tap-Cartridges stocks over 150 types of tap cartridge, many of which look identical. Customers take key measurements using the store’s guides, then use the filters to narrow the range to a few options before checking exact sizes on the product page.

“we are in no doubt that it is our key unique selling point”

Tap-Cartridges.com
  • Custom measurement filters
  • Search
Read the full case studies on the BigCommerce marketplace
Reviews

What customers say about Search & Product Filter.

158 of 170 BigCommerce marketplace reviews give it 5 stars. Below are recent 5-star reviews, in the reviewers' own words.

4.89 / 5 Average marketplace rating
170 170 reviews On the BigCommerce marketplace
158 5-star reviews 5 star: 1584 star: 93 star: 11 star: 2

Powerful App and Great Support

This app has been an excellent upgrade to the basic search included with BigCommerce. There are so many options we're still learning about them. Any problems are quickly resolved by customer support.

Great Functionality and Customer Support

The app is superior to standard BigCommerce search and filter native functions, and it comes with many customisation and regular new features. Any minor bugs caused by the complexity of our catalog are handled efficiently by their support team.

Does the job, and customer service is excellent

This app accomplishes exactly what we need, and any time we've had to reach out to customer service for assistance, we received quick responses and timely resolutions. Highly recommend!

FreshClick… Support That Delivers!

After 5+ years of using FreshClick, we noticed a couple of gremlins had crept into our BigCommerce product filter, and FreshClick’s support team were excellent in getting everything sorted.They responded promptly and provided clear, step-by-step instructions for the script changes needed. No need to be a web developer or IT expert to follow along!They were also patient when I was slow to respond, following up politely to make sure the issues were fully resolved rather than simply closing the ticket.Everything is now working as it should. Really impressed with FreshClick’s support and happy to recommend them!

Lots of capabilities, quick support

App has way more capabilities compared to Bigcommerce's native search. Sometimes glitches appear but their support team is very quick to respond and fix issues, usually get a response and a solution same day.

Filtering the catalog

FreshClick has been a great fit for our antique rug gallery. We have a large, highly varied catalog, and the custom field filters let us build exactly the navigation our customers need — size, color, origin, weaving center, and more — without needing a developer. The Filter Builder and Sort Order tools gave us the flexibility to fine-tune everything ourselves. Solid app, would recommend to any BigCommerce store with a complex product catalog.

Very good

Does what I need to it to and does it well. Support is easy to work with as well.

Best of everything - functionaliy & Support

FreshClick Search & Filters is checks all the boxes for an excellent App. Easy to install, features that you need, top notch support to implement and understand to maximize utilization and when you need enhancements they listen. A product that delivers what they promise.

Great App - A must have

The app is pretty great out of the box, with a few tweaks that you may have to do, depending on how exotic is your theme, although it covers a great deal of themes from the onset. But I find their Support to be outstanding! Any question you may have, or ticket you may submit is answered promptly and professionally. Support remained "holding our hands" until we were satisfied with the end result. That is priceless!

Great Inexpensive Full Featured Filtering Software

We have a several websites, some more robust than others, so we have experienced alot with filtering over the years. This website is our newest, needed something less expensive, easy to install. This software is full featured, endless options, ability to adjust, and was easy to install and get up and running. Because of all the features, it has taken some "playing around" to dial in and get optimized, but having the options to adjust, change is great!

Great product with great support

When things go wrong they fix it quickly.

Helpful Support TEam

The FreshClick team has always been helpful in their support to my team. The filters are easy to use with lots of customization. We appreciate this app and look forward to our continued use.

Excellent Search App

Excellent BigCommerce app for all things search, including filters and redirects, with equally excellent customer support – thank you, FreshClick!

Best Customer Service!

We have been using this app for almost 2 years and so far we have been very happy! It does exactly what we need it to, and it fills the gap of what Big Commerce native filtering cannot do. The customer service is incredibly responsive (always within 24 hours or less) and has never failed to help me get the look and functionality we need out of filtering. We are a very small business with very wide range of technical products (hence many levels of filtering) and I am not a developer, so their help has been everything to us.

Excellent customer service and product

I have to say FreshClick has been an amazing addition to our e-commerce store. It allows our customers to seamlessly filter products. I also wanted to mention the customer service from FreshClick has been superb.

great experience and support

respond fast to any issues and fix them quickly. filters are great and versatile. thank you!

Great App, Great Customer Service

The app is highly customizable to our needs and customer service is always ready to help in a timely and efficient manner whenever we have any questions and concerns. Keep it up and thank you!

A Lifesaver for Anyone Looking to Add a Filter

This app is a lifesaver for anyone looking to add a filter to product pages in BigCommerce without forking out for the top-tier plan. I was wrestling with the decision to upgrade, as the pricing jump is steep and hard to justify, especially if you don’t need all the bells and whistles. After discovering this app, I gave it a shot and was thrilled with how smoothly it integrates. It’s straightforward and intuitive, delivering exactly what’s promised without the hefty subscription cost. Perfect for stores with smaller product catalogs! Highly recommend if you’re after a quality solution on a budget.

Great App, Great Customer Service

I don't know that there is any better solution for this on the BigCommerce platform. It works great, very versatile, and customer service will help you set it up however you want quickly.

great app and service

Set up was quick but I had a couple issues- they were resolved very quickly. Support is super responsive. Very pleased with the functionality.

Excellent App & Customer Service

Really good app and even better customer service. My filters were showing up correctly, it was custom coded and fixed within 24 hours. Outstanding. Lots of options for filter customisations. Very happy.

Best filter app!

After trying several app, FleshClick offers the easiest to install/configure and effective filtering add-on. Their customer service is prompt and efficient, amazing!!

Great Filters and Search

The BG Filters stopped working correctly so we gave these a try. They work so efficiently and have more options that you can configure. The customer support is beyond anything I have experienced. Every single request is attended to immediately. This was a great choice for us.

Incredible

Incredible! Support is outstanding as well. We also now have the Download app

Read all 170 reviews on BigCommerce
Related apps

Works well with

FAQ

Common questions

Is a credit card required to start a free trial?

No. You do not need to enter payment information to start a 10-day free trial. Payment is only required if you continue after the trial.

How are products calculated in pricing packages?

Each product counts as one product towards your package. If a product has multiple product options or SKUs, it is still classed as one product, so variants do not push you into a higher package. Automatic upgrades or downgrades are applied as your inventory changes.

Do I need to be on the BigCommerce Enterprise plan to use this filter?

No. The filter works with any BigCommerce plan and is compatible with all templates, including Stencil and Blueprint themes. It has a one-click install, and you can start the 10-day free trial without entering payment information.

Does a headless storefront still need a BigCommerce store?

Yes. The embed tag carries your store hash and a BigCommerce storefront channel id, product links use the URLs set on each product in BigCommerce, and Add to Cart links go to BigCommerce's cart endpoint. What a headless frontend removes is the Stencil theme and Script Manager, not the BigCommerce catalogue behind them.

Does the filter re-run when my frontend changes route?

No. FreshClick starts when the page loads and does not restart on client-side route changes, so each category, brand, and search page needs a full page load.

Can I select a headless channel in the app?

Not yet. Headless channels are not listed in the channel switcher, so point the embed tag at a BigCommerce storefront channel, which is what the tag on the Template Select page is pre-filled with.

Do Manage Scripts and Automatic mode work on a headless frontend?

No. Manage Scripts installs the tag on BigCommerce storefront channels only, and Automatic reads product cards from your BigCommerce theme. On a headless frontend you place the tag and the elements yourself, using the steps on the Template Select page.

What template is the filter compatible with?

The filter is compatible with all templates, including Stencil and Blueprint themes. The app has an automatic select feature during installation, and support can add renamed or missing templates.

What do I do if I do not have a sidebar on my category page?

The app can automatically add a sidebar. Once the filter is installed and your theme is selected, the filter displays on the category page. The horizontal, vertical, and slide-out layouts are available if you prefer a different position, and support can help if the page still does not show the filter.

Can FreshClick help add the filter to my store?

Yes. The filter has a one-click install feature. Scripts are injected into the store, and once the theme is selected, the filter displays. If a template is renamed or missing, support can add it, and you can contact FreshClick support with your BigCommerce store details for setup help.

I have updated or added products. Why is the filter not updating?

The filter checks for store updates every 24 hours. If you cannot wait, use the Force Update button on the dashboard. It can be pressed once per hour.

I changed the template on my store and the filter no longer displays. What should I do?

Log in to the filter, go to the installation page, and select the new template. The filter then displays again on your store. If the new template is renamed or missing from the list, contact FreshClick support, who can add it.

Can customers use multiple filters at the same time?

Yes. The app supports multi-select filtering, so shoppers can choose more than one value and see updated counts for the values they have selected. The horizontal, vertical, and slide-out layouts all include mobile-friendly behaviour, so this works for shoppers on phones as well.

Is it mobile-friendly?

Yes. The horizontal, vertical, and slide-out layouts include mobile-friendly behaviour. Mobile slide-out filtering was added in the May 2026 update, so shoppers on phones can open the filters in a slide-out panel and refine the products on the page.

Product changelog

Recent product updates

The most recent 6 releases, straight from the app's own change log.

  • ADDEDA new capability you can switch on.
  • IMPROVEDSomething you already use, working better.
  • FIXEDA bug we corrected.
  • CHANGEDExisting behaviour now works differently.
27th October 2026 31 updates · 8 days ago
  1. FIXED

    Storefront rendering corrections

    A set of corrections to how search results and product cards are drawn on your storefront.

  2. IMPROVED

    Faster, steadier performance

    Background work on speed and stability so your store's search and filters stay quick under load.

  3. IMPROVED

    Billing page accuracy

    Your plan, add-ons and totals are shown more accurately on the billing page.

  4. IMPROVED

    Security and reliability hardening

    Ongoing background improvements to keep your store's data safe and the app stable.

27 more updates in this release, listed in full on the Change Log page inside the app.

7th September 2026 37 updates · 8 weeks ago
  1. ADDED

    Headless storefront setup

    Run search and filters on a headless storefront, whether it is built on Catalyst or on a frontend of your own. Open Template Select and choose Headless storefront setup to see the steps. It gives you the tag to place on your category, brand and search pages, the page elements your chosen template expects and the address of your search results page, all filled in for your store and ready to copy. Shoppers on your headless site then get the same filters, product cards and search results as on a standard BigCommerce theme.

  2. ADDED

    Your theme's own product cards

    Search and filter results can now be built from the product cards your own theme draws, so they match the rest of your storefront. Turn it on from the Template Select page: choose Automatic and it reads your storefront and applies the card design it finds. Shoppers then see the same layout, badges, ratings, prices and buttons on filtered and searched results as they do on your category pages. Your cards are read again after each sync, so a theme change carries through on its own instead of you picking a template by hand.

  3. ADDED

    Copy settings between storefronts

    If you run more than one storefront, you can copy a storefront's search and filter configuration onto another instead of setting it up twice. Open Copy Configuration from the Settings menu, pick the storefront to copy from and the one to copy to, then choose what to bring across. The storefront you copy onto keeps serving shoppers throughout, and picks up the copied settings on its next search and filter requests.

  4. ADDED

    Redirects from zero-result searches

    You can send a search term that returned nothing to a page of your choosing, straight from the report that tells you about it. Open Zero Search Results, find the term, and set its destination there without moving to another page. A shopper who types that term next lands on the page you picked instead of an empty results page. Destinations set this way sit alongside the ones on the Redirects page.

33 more updates in this release, listed in full on the Change Log page inside the app.

13th July 2026 46 updates · 4 months ago
  1. IMPROVED

    Faster filter clicks

    Instant prefetch and smarter debouncing so filters respond the moment they are tapped.

  2. IMPROVED

    Lighter, faster storefront

    A smaller filter bundle with quicker boot and cacheable settings for noticeably faster page loads.

  3. IMPROVED

    Much faster product syncs

    Parallel fetching and delta syncs that only update what changed, cutting sync times significantly.

  4. IMPROVED

    Faster search

    Quicker results, especially for short search terms and uncached lookups.

42 more updates in this release, listed in full on the Change Log page inside the app.

12th June 2026 13 updates · 5 months ago
  1. ADDED

    Filters

    Added Version 3 Modern Filter Styling, homepage filtering, dark-mode support, Lazy Load / Load More pagination, category suggestions, product preview limits, and review-star support in the Optimised Dropdown.

  2. ADDED

    Product Sync

    Added Pages as a syncable data set, page body syncing for richer search results, and a metafield setting to split comma-separated values into separate filter options.

  3. ADDED

    Ratings

    Added Fera as a selectable ratings provider with rating syncing and storefront rendering.

  4. ADDED

    Product Cards

    Added product image gallery sliders, product-card badges (Best Seller, New, Featured, Sale, and more), and hover-image controls.

9 more updates in this release, listed in full on the Change Log page inside the app.

5th May 2026 24 updates · 6 months ago
  1. IMPROVED

    System Wide

    Made behind-the-scenes improvements to keep the app more reliable and secure.

  2. IMPROVED

    Cache

    Improved cache clearing reliability and added better diagnostics so cache issues can be identified faster.

  3. IMPROVED

    Search Results

    Improved how sorting and pagination work on search result pages, especially when filters are also active.

  4. IMPROVED

    Option Convert

    Made it easier to clean up or rename option and custom field values used in filters. Go to Option Convert / Value Replacer.

20 more updates in this release, listed in full on the Change Log page inside the app.

20th April 2026 1 update · 7 months ago
  1. ADDED

    Our Fastest Search Yet!

    <p>We�ve launched a new Optimised Dropdown search with faster live search performance, smarter request caching, improved lazy loading, blurred background focus, cleaner trending-style category tags, store-specific inspiration and trending fallbacks, and intelligent spell check plus automatic corrected-result fallbacks for misspelled searches.</p><p><img src="https://filter.freshclick.co.uk/assets/images/optimised_dropdown.png" title="Optimised Dropdown Search" /></p><p>To enable this, go to <strong>Search &gt; Search Settings &gt; Display &amp; Layout Options</strong> and select <strong>Optimised Dropdown</strong>.</p>

Talk to FreshClick about Search & Product Filter.

For setup, app evaluation, or theme-specific questions, contact FreshClick support with your BigCommerce store details.

Contact FreshClickMarketplace listing