Capture quote intent on the storefront, manage requests in a dashboard, and send checkout-ready responses with discounts, PDFs, and customer context.
FreshClick B2B Quotes is a BigCommerce app that lets shoppers request quotes from product pages, and lets sales teams edit, discount, and send checkout-ready quotes. Pricing starts at GBP 29.99/month, with a 7-day free trial. The app is rated 4.74 out of 5 from 19 marketplace reviews.
A quote is not a form, it is a product moving. Scroll and one line - twenty-four rugged tablet cases - goes into the quote basket, out to a sales rep, back with a price on it, through checkout and onto a pallet. Set the discount yourself and every figure after it moves with you.
Add to quote sits on every product page and in quick view. Items gather in the quote widget while the customer carries on shopping, so nothing forces them out of the browsing flow to ask for a price.
The request lands in Quotes numbered and marked New, carrying the customer, the company, the delivery address and any note they left. A rep picks it up from there.
"Repeat order for the depot. Can you do better on the cases?"
The editor shows the margin left on every line at the price being quoted, so the rep can see what a reduction costs before making it. Bulk Discount reprices the whole quote at once, and it goes back by email with the PDF attached.
The checkout link in the email preloads the quote with its discounts and the carriage the rep rated, so the customer pays the figure they were quoted rather than one they have to query. The quote closes as Completed against the order.
Checkout writes a normal BigCommerce order, so picking, packing, carriage labels and the customer's order history all work the way they already do. Nothing downstream has to know the price was negotiated.
One order line on quote QT-4182, from a product page to a signed delivery note. Change the bulk discount at the third station and the checkout, the invoice and the total all follow it, the way they do in the editor.
FreshClick B2B Quotes lets BigCommerce customers request quotes from product pages. Sales teams can edit, discount, send, and recover quotes.
FreshClick B2B Quotes supports single-product and multi-product quote requests from the storefront or the Quotes screen. Sales representatives can create bespoke or discounted quotes, then email checkout-ready links back to customers.
The app adds quote capture to product pages and lets customers keep building, reviewing, and submitting quote requests across the storefront.
Customers can return to earlier quotes and continue checkout, while sales teams can convert abandoned carts into quote requests when a customer needs a more tailored sales conversation.
When the setting is on, the buyer can accept or decline the quote from the quote itself, or ask for changes to individual lines. Every answer is recorded and the rep is told straight away.
Staff can access, review, assign, discount, preview, send, archive, and track quote requests from a colour-coded manager.
GBP 48,310.00 open · GBP 21,940.00 won this month
| Quote | Status | Customer | Rep | Tags | Phone | Expiry | Total | Actions |
|---|---|---|---|---|---|---|---|---|
| Q-104212 Mar, 09:14 | New | Dana WhitfieldNorthwind Ltd | Aisha Reid | Trade | 01632 960123 | Expires in 14 days | GBP 1,466.10 | |
| Q-104111 Mar, 16:02 | Sent | Sam OkaforAster Group | Jon Blake | Repeat | 01632 960456 | Expires in 3 days | GBP 486.50 | |
| Q-104011 Mar, 10:37 | Draft | Priya RamanPinemoor | Aisha Reid | 01632 960789 | GBP 2,015.00 | |||
| Q-103910 Mar, 14:20 | Opened | Leo MarshHarlow Build | Jon Blake | Large order | 01632 960214 | Expires tomorrow | GBP 3,240.00 | |
| Q-103707 Mar, 11:05 | Completed | Mia CalderCalder Fixings | Aisha Reid | Trade | 01632 960338 | Expired 2 days ago | GBP 742.25 |
The editor shows cost price and profit on every line while a rep sets the quoted price, so the margin is visible before the quote leaves. Reps can reprice the whole quote at once, add items the catalogue does not carry, and read the email before the customer does.
Quotes can be priced, discounted, emailed, attached as PDFs, and opened through checkout links.
Northwind Ltd · Dana Whitfield · dana@northwind.example
| Product | Qty | Price | Final price | Line total | Cost | Margin |
|---|---|---|---|---|---|---|
| Industrial shell jacketSKU JKT-WS-14 | 12 | GBP 64.00 | GBP 64.00 | GBP 768.00 | GBP 41.00 | 35.9% |
| Insulated work gloveSKU GLV-IN-08 | 40 | GBP 8.50 | GBP 7.82-0.68 (8%) | GBP 312.80 | GBP 5.10 | 34.8% |
| Site safety helmetSKU HEL-ST-02 | 16 | GBP 8.25 | GBP 8.25 | GBP 132.00 | GBP 5.60 | 32.1% |
Get rate builds a cart and a consignment from the quote line items and the delivery address, then reads back every shipping option BigCommerce offers for that basket. The app lists each carrier with its price, selects the cheapest, and writes the charge into the quote total.
Automatic discounts take one percentage off the price you choose to calculate from, before a sales rep opens the quote. Custom prices and exclusions handle the products that need something different, and follow-up and expiry emails chase the quote on their own schedule.
| SKU | Product | Retail Price | Store price | Custom price |
|---|---|---|---|---|
| HEL-ST-02 | Site safety helmet | GBP 9.50 | GBP 8.25 | GBP 6.90 |
| GLV-IN-08 | Insulated work glove | GBP 9.00 | GBP 8.50 | GBP 7.50 |
| # | Quote | Sent | Recipient | Step |
|---|---|---|---|---|
| 3 | Q-1041 | 11 Mar, 09:00 | sam@aster.example | First |
| 2 | Q-1036 | 10 Mar, 09:00 | tom@pinemoor.example | Second |
| 1 | Q-1031 | 09 Mar, 09:00 | ines@calder.example | Final |
Each quote carries its own chat thread. Buyers ask about quantities, lead times, and substitutions in the same place the prices live, and the dashboard counts the threads still waiting on a reply.
Can you do 40 gloves instead of 24? Site opens on the 2nd.
Updated to 40 and applied 8% on the gloves line. New total GBP 1,466.10.
That works. Send it over and I will raise the PO today.
The dashboard opens on what needs you now: new quotes, unread messages, quotes expiring this week, and change requests. The quote report then answers the questions a sales manager asks, against the period before.
Thursday 12 March · 10 things need you now
Stores on Multi-Storefront switch channels inside the app. Quotes, customers, and the storefront script stay attached to the channel they belong to, so a trade site and a retail site never share a quote list.
| # | Channel | New quotes | Total quotes | Status | End date | |
|---|---|---|---|---|---|---|
| 1 | Northwind Trade | 6 | 128 | Subscribed | 14 Jan 2027 | Current |
| 2 | Northwind Retail | 2 | 46 | Subscribed | 14 Jan 2027 | Select |
| 3 | Northwind EU | 0 | 0 | Trial | 21 Dec 2026 | Select |
| Channel | Script status | |
|---|---|---|
| Northwind TradeChannel #1 | Active | Remove script |
| Northwind RetailChannel #2 | Active | Remove script |
| Northwind EUChannel #3 | Inactive | Add script |
The app groups quote history around people and companies while pushing data into common sales and operations tools.
| Integration | Status |
|---|---|
| HubSpot | Connected |
| QuickBooks | Connected, paused |
| Zendesk | Not connected |
| Mailchimp | Not connected |
Permissions decide who edits settings, users, and payments. The rest of the setup covers how quotes look on the storefront, which products can be quoted, and where the emails come from.
Packages include unlimited users and online support. Pricing is based on the number of products in the store.
Prices in GBP.
| Package | Product range | Monthly price |
|---|---|---|
| Package 1 | 0 - 699 products | GBP 29.99 |
| Package 2 | 700 - 2,999 products | GBP 39.99 |
| Package 3 | 3,000 - 6,999 products | GBP 49.99 |
| Package 4 | 7,000 - 11,999 products | GBP 59.99 |
| Package 5 | 12,000 - 17,999 products | GBP 69.99 |
| Package 6 | 18,000 - 29,999 products | GBP 79.99 |
| Package 7 | 30,000 - 79,999 products | GBP 89.99 |
| Package 8 | 80,000 - 149,999 products | GBP 99.99 |
| Package 9 | 150,000+ products | GBP 109.99 |
16 of 19 BigCommerce marketplace reviews give it 5 stars. Below are recent 5-star reviews, in the reviewers' own words.
Great customer support
Customer support has been fantastic. They quickly resolve any issues that arise and will make upgrades to their apps on request.
Excellent Support & Smooth Implementation
We’ve had a great experience with B2B Quotes by FreshClick. Their team is extremely responsive and quick to fix anything that comes up. The implementation process was smooth, and everything has worked really well for our needs. It’s been a really solid addition to our workflow — highly recommend!
Good app
B2B Quotes by FreshClick has been a great addition to our workflow. The app is intuitive, perfectly suited for wholesale customers, and makes managing custom quotes fast and straightforward. It integrates seamlessly with our store, saves us a huge amount of back-and-forth with clients, and presents quotes in a clear, professional way.Support from the FreshClick team has been responsive and helpful whenever needed, which makes a real difference. Highly recommended for any business looking to streamline B2B sales and improve the customer experience.
Great app
Their support and developer team are the best - quick, responsive, and they were able to help me adjust the quote settings to function exactly how our sales team needed. Very happy with this app and highly recommend!
Excellent App and Support Team!
Not only does the original Quotes app work great, but the team at FreshClick was able to customize it to meet our exact needs. They were very quick to respond to all our requests and took care of most updates within 24 hours or a couple days at most. They were able to add our product lead times to our quotes, which is very important to us as most of our products are not in stock. I'd highly recommend installing this app if you are looking for a quick and easy solution to allow your customers to request quotes from your web shop.
Integration to HubSpot
Love these guys! They customized some appearance parts for free and then built an integration to HubSpot for a very reasonable price. They were fast, accurate and very easy to work with.
Customization
Our initial set up was great! Great customer service, they customized some stuff for us with no charge.
Incredible Customer Service
We were in need of a streamlined quote system which had a simple API integration - and FreshClick were able to deliver that for us! The team have a very personal customer service process with continuous support and daily updates, so we were able to get to the desired end result. Thank you to Sam & the development team for all your hard work :D I would recommend FreshClick for all other E-Commerce Stores in need of a quote system :)
Another great App from FreshClick
As a preloved store we wanted to offer discount to customers who purchased multiple items but we needed them to contact us first for a personalised quote. We really didn’t have a clue how to actually do this then we discovered Quotes by FreshClick and it is absolutely perfect! The app was easy to install and the support team were great as always. Our customers can now contact us for a multi product quote and we can offer them a discount. I love that the email response they receive contains a link which takes them straight to the check out! Great app once again FreshClick. Keep up the good work!
Quotes by FreshClick
I installed this quote system and I loved it! I can easily access, review and monitor quote requests submitted by the customers. Before having this apps, I had many customers abandoned their cart, but now I can contact the customers directly via the quote builder to negotiate and generate more business. And the best part is that my sales has significantly increased after having this apps. I recommend this quote system to use on a daily basis given the features they offer is very useful to promote any types of online stores.
Quote Module
We have been looking for a long time for a full featured and affordable quote module that would work with Big Commerce and FreshClick delivered. It is easy for us to use and our customers love it. The dashboard is intuitive and straightforward. One of the most important things to us is the customer service and we always receive excellent service. Our questions and concerns are addressed immediately. I highly recommend FreshClick to anyone looking for a quote module. Also, their filter is excellent also and a fraction of the price of BC's.
Remarkable Team, Product, and Service!
We are so incredibly impressed with what FreshClick has helped us accomplish with our new website.We had a very unique vision for what we wanted our site to do and FreshClick was (is) an incredible resource - the continued level of professionalism, courtesy and timeliness has been so refreshing! There's no question about it, our company happily recommends them.
Easy to use, effective, great customer service
Quotes by Freshclicks is easy to use right out of the box. The user interface within Bigcommerce is elegant and intuitive. Within days of set up, we got several large sales off of quote requests. Most importantly, when we were comparing Bigcommerce quote systems, the folks at Freshclicks were extremely helpful in working with some specific customizations we had on our product detail page. They have excellent customer service and a nimble development team.
Fantastic!
Quotes by FreshClick fills perhaps the biggest void of the BigCommerce platform, the ability to send someone a quote. It allows businesses to offer better pricing on a case-by-case basis with detailed quote tracking. Another big "plus" is that it quotes can be generated without supporting inventory, allowing businesses to better secure accounts and plan production and inventory needs.
The BEST quote system for a Bigcommerce
Exactly what we were looking for, after having issues with other quote systems we finally found Quote System by freshcliks. This system save us a lot of time sending out quotes, it makes it much easier and faster for customer to build a shopping list and request a quote. NOW with the NEW abandon cart featured, we are able to convert lost sales into new orders and happy customers by been able to offer special discounts based on what the customer was looking for. A great team to work with, easy to talk to and fast response time. Keep up the good work!
Yes. Get rate on the new quote and edit quote screens builds a cart and a consignment from the quote line items and the delivery address, then lists every shipping option your BigCommerce carriers return. Select one and the charge writes into the quote total, or enter a custom label and price instead.
The quote needs at least one product and a complete delivery address before BigCommerce can price the shipment. Hover the button and it names the fields that are still missing. Shipping Field Mapping controls which quote form fields feed that address.
Yes. Switch channels inside the app, and the quote list, customers, and reporting follow the channel you selected. Script management shows which storefronts already have the quote script installed.
Yes. When BigCommerce hides a product price, the app replaces it with wording you choose and keeps the Add to Quote button working, so the shopper asks for a price rather than leaving.
The email carries a checkout link that preloads the quoted products at the quoted prices, discounts included. The customer pays through your normal BigCommerce checkout.
Yes. Line item discounts apply to individual products and carry through to checkout, alongside a discount on the quote total and a shipping charge you set per quote.
Set an expiry date and the app sends a reminder before the deadline. Follow-up emails go out a set number of days after sending, and abandoned carts can be converted into quotes to reopen the conversation.
All of them. Installation takes one click, then you select your theme on the installation page. Pricing is based on the number of products in the store rather than the number of users.
The most recent 2 releases, straight from the app's own change log.
Save a quote you build often and start the next one from it. In the quote editor choose Save as template and give it a name, then pick Start from template when you create a new quote. The template fills in its products and details for you to adjust, so repeat quotes take a few clicks instead of being built from scratch each time.
Choose how dates appear on your quote request emails. Pick an option under Date format in quote request emails in Settings, in the General section: month first, day first, or your BigCommerce store's own date format and timezone. Quote emails, their templates and the PDF then show dates the way your customers expect. Nothing changes until you pick a different format.
Decide which columns the Quotes list shows. Open the Columns picker on the Quotes list and tick or untick Status, Customer, Rep, Channel, Tags, Phone, Expiry and Total. Your choice saves as soon as you change it and applies to your own login, so each person on your team can set up the list the way they work. The customer's phone number is available as a column, hidden until you choose it.
Send quote emails from your own Microsoft business mailbox using Microsoft's secure sign-in instead of a mailbox password. Choose the Microsoft option marked OAuth as your Email Provider in Settings, in the Email and SMTP section, and sign in to Microsoft when asked. Your customers receive quote emails from your own business address, and you avoid the password sign-in Microsoft is retiring.
21 more updates in this release, listed in full on the Change Log page inside the app.
<p>Every change we ship to B2B Quotes is now written up in one place, so you can see what has been added, improved and fixed without asking.</p><p>You will get these updates by email as they land. If you would rather not, there is an unsubscribe link at the bottom of every one.</p>
The New Style quote widget keeps its keyboard and mobile behaviour on themes that do not load jQuery.
The confirmation shows once, and only after the quote has actually been sent.
Each store uses its own language on the quote form and emails, instead of a language fixed to one store.
85 more updates in this release, listed in full on the Change Log page inside the app.
For setup, app evaluation, or theme-specific questions, contact FreshClick support with your BigCommerce store details.