Turn price-sensitive shoppers into qualified requests with best-offer and price-match workflows managed from one dashboard.
FreshClick Make an Offer is a BigCommerce app that adds Make an Offer and Price Match buttons to product pages, so sales teams can accept, decline, or counter requests from one feed. Pricing starts at USD 14.99/month, with a 7-day free trial. The app is rated 5 out of 5 from 6 marketplace reviews.
A price conversation that used to happen by email happens on the product page instead. Scroll and one impact driver goes from a shopper's own figure, into the request feed with the margin already worked out, back out with an answer, through checkout and onto a van. Answer it yourself to see what each answer keeps.
Make an Offer sits on the product page beside Add to Cart. The form takes the figure the shopper had in mind and their contact details, and a Price Match form takes a competitor's link instead.
Every request arrives as Pending, carrying the product, the shopper's figure, and what the store would keep at it. Requests can be shared round-robin so nobody has to claim them.
"Seen it cheaper elsewhere but I would rather buy from you."
Accept, decline, or counter, from the row itself. A counter goes to the shopper as a price they can act on, and either way the answer carries a checkout link at the figure that was agreed.
The shopper's own figure, taken as it stands. Nothing to agree, and no second email. A price back to the shopper, above their offer and under the list. They accept it in one click.
The answer carries a Proceed to checkout button at the price that was agreed, so the shopper is never told a number they then have to type in somewhere else for it to count.
Checkout writes a normal BigCommerce order, so picking, packing, carriage labels and the shopper's order history all work the way they already do. The negotiated price is simply the price on the order.
One request, OFFER 2291, on a product listed at GBP 245.00 that costs the store GBP 142.00. Accepting and countering both close the sale; the margin column is the difference between them.
FreshClick Make an Offer lets shoppers submit a best offer or price match request. Sales reps can accept, decline, or counter offer from a managed feed.
The app brings offer and price-match workflows into the product page, giving teams a structured way to handle negotiation without relying on phone calls, generic contact forms, or lost emails.
Customers submit their offer or price-match request from the storefront. Staff review the request in the feed, then accept, decline, or counter with a checkout route when the offer is approved.
Customers can make a best offer or submit a competitor URL for price matching without calling or abandoning the product page.
The feed gives teams a single place to review customer details, product interest, offered prices, and current request status.
DRV-18V · Qty 1
Dana Whitfielddana@example.com
GBP 190.00List GBP 219.00 · 13.2% offGBP 40.00 margin · 21.1%
2 hours agoExpires in 6 days
PendingNeeds a decision
TRL-42 · Qty 1
Sam Okaforsam@example.com
GBP 96.00List GBP 110.00 · 12.7% offGBP 6.00 margin · 6.3%
YesterdayExpires in 5 days
Counter sent
GLV-IN-08 · Qty 1
Priya Ramanpriya@example.com
GBP 41.00List GBP 48.00 · 14.6% offGBP 13.00 margin · 31.7%
4 days ago
CompletedOrder #2318
Requests run Pending → Accepted → Opened → Completed, with Counter sent, Declined and Expired as endings.
Every email to the shopper links to a status page for their offer. From there they can add an accepted offer to their cart, accept your counter offer, or reply once with a counter of their own.
Message from the store: We can meet you part of the way.
Accept counter offerPricing is based on product count rather than seats, so sales and management teams can be added without user limits.
Pricing is based on product count and includes unlimited users and online support.
Prices in USD.
| Package | Product range | Monthly price |
|---|---|---|
| Package 1 | 0 - 699 products | USD 14.99 |
| Package 2 | 700 - 2,999 products | USD 24.99 |
| Package 3 | 3,000 - 6,999 products | USD 34.99 |
| Package 4 | 7,000 - 11,999 products | USD 44.99 |
| Package 5 | 12,000 - 17,999 products | USD 54.99 |
| Package 6 | 18,000 - 29,999 products | USD 64.99 |
| Package 7 | 30,000 - 79,999 products | USD 74.99 |
| Package 8 | 80,000 - 149,999 products | USD 84.99 |
| Package 9 | 150,000+ products | USD 94.99 |
6 of 6 BigCommerce marketplace reviews give it 5 stars. Below are recent 5-star reviews, in the reviewers' own words.
Great App & Team
On a personal note, the app has proven very useful and effective for us. Their support team has always been quick and responsive, and any feature requests or adjustments we've asked for have been implemented at no additional cost to us.
Helpful Support
Great product that is helping us to sell our older stock. When we needed help to get the app to work how we wanted it, their support was excellent and was able to make adjustments needed for our needs. Very please with speed of response and solutions suggested.
Awesome Tool
Easy installation and almost immediate increase in sales. What more can you ask for?
Price Offers is Perfect!
We are a preloved store and price our products as reasonable as possible however this apps allows customers to make an offer on an item which we can accept thus increasing our sales!!! It was easy to install and FreshClick has a great support team who are always happy to help.
Simply Awesome
I got this app to provide our customers with ways to make our products more affordable. It is very simple to learn once installed, and user friendly. The support is excellent with any and all help you may need with installing the app. They answered emails and solved any installation issues quickly and professionally. The monthly membership is reasonable, and glad to use this app for our growing business.
On your BigCommerce product pages. You choose the products that show the Make an Offer button, and you can hide either button on individual products by searching for the product name or SKU. You can also add your own text above, beside, or in a box with the buttons.
The request lands in the feed with the offered price, customer details and product. Your team accepts it, declines it, or sends a counter offer.
Accepting an offer sends the customer a Proceed to checkout button so they can buy at the agreed price. The coupon is created before the offer is marked Accepted, and you receive an email when an accepted offer has actually been paid for.
The customer submits the URL of a competitor selling the product for less. Your team reviews the link and accepts or declines the request. You can also set a minimum offer, as a percentage of the price, which applies to both Make an Offer and Price Match.
Yes. Admins and managers see every request, sales reps see the requests assigned to them, and requests can be shared out round robin. Payments and data management are Admin only, and Settings are limited to Managers and Admins.
No. Pricing is based on your product count and includes unlimited users and online support. Sales and management teams can be added without seat limits, and each person can be given the Sales Rep, Manager, or Admin role that suits their work.
Yes. Make an Offer works with all BigCommerce templates and plans, installs in one click and needs no coding. The offer popup is accessible, with keyboard support and a focus trap, and it becomes a bottom sheet on phones.
Yes. Make an Offer has a 7-day free trial. After the trial, pricing is based on your product count and starts from USD 14.99 a month, and it includes unlimited users and online support.
For setup, app evaluation, or theme-specific questions, contact FreshClick support with your BigCommerce store details.