Search & Product Filters

Price
From £20/month
Trial
10 Days
Rating
(150)
Description
Add a Product Filter/Faceted Search to your Category and Brand pages to allow your customers to find the item they're looking for.
Key Features
  • 10-Day free trial - No credit card required
  • Category Filter, Brands Filter, Search Filter and Blog Filter
  • Powerful Search & Filter with Advanced Stats
  • Horizontal or Vertical filters
  • Create filters from Custom Fields, Product Options, Metafields, Categories, Filter Builder or the 20 prebuilt filters.
  • Multi-Storefront approved
  • Unlimited Filters - No Limits
  • Compatible with any theme
  • Works on any BigCommerce package
  • Easy installation with 1 Click Install
  • Free Bespoke Development
  • Free Support
START YOUR FREE 10-DAY TRIAL

Search Features

  • Search Precision This feature allows for fine-tuning the balance between precision and recall in search results. It is adjustable on a scale with specific values, each affecting analysers, fuzzy queries, and term and phrase matching. This enhances the accuracy and relevance of search results, enabling users to find what they are looking for more efficiently.
  • Spell Check The spell check feature accommodates misspellings or slight variations in search terms. It involves creating minor variations of query terms by changing, removing, or inserting characters, which helps catch and correct typos and ensure users find the right results even if they misspell their search queries.
  • Search Suggestions Enhancing user experience, this feature provides relevant suggestions as users type their queries. It is essential for offering quick and efficient navigation through possible search terms, improving the overall search process.
  • Search through everything Searches through Product names, SKUs, Categories, Pages, Brands, and Blog posts.
  • Exclude Products: This feature enables you to selectively remove specific products from appearing in search results. It's beneficial for hiding products that are out of stock, discontinued, or irrelevant to particular searches.
  • Exclude Category Products: This option excludes all products within a specific category from search results. Useful for seasonal categories or products you want to exclude from searches.
  • Manage Categories: Allows you to hide entire categories from appearing in search results. Helps manage the visibility of specific product groups or categories that may only be relevant to some users.
  • Search Queries: Displays a comprehensive list of all search queries made on your site, along with the frequency of each query. Also allows selection of a date range to analyse search patterns over specific periods. Invaluable for understanding customer search behaviour and trends.
  • Search Keywords: Enhances your search results by allowing you to add keywords to products. Associating additional keywords with products improves their visibility in search results for relevant queries.
  • Search Query Control: Lets you hide specific products from appearing in the search results of particular queries. Offers more granular control over how products appear in search results based on user queries.
  • Search Priority: Enables you to prioritise certain products to appear at the top of search results for specific search terms. Useful for promoting essential products or ensuring that your most relevant or profitable products are more visible.
  • Search Stats: Provides detailed analytics about search queries and their results. Helps understand the most popular searches and how well your catalogue matches customer search intent.
  • Zero Search Results: Shows all the queries that returned zero results. Critical for identifying gaps in your product catalogue or issues with search relevance. An end-of-day summary email is sent out, including all the search queries that yielded no results, helping you stay informed about potential improvements in your product offerings or search functionality.
  • 3 Different Layouts: The search feature offers three distinct layouts: a full-width and full-height Large Popup for an immersive view of search results and filters; a Large Dropdown below the search bar providing a comprehensive view while maintaining page context; and a compact Small Dropdown with a filter button for minimal space usage and easy filter access.
  • Direct SKU Search Automatically redirects if an SKU is searched and it matches one of your products.
  • Recent Searches Displays your store's recent searches next to the search results list.
  • Redirects Add specific search queries to redirect the customer to any page.
  • Synonyms Add synonyms to group search queries, for example the customer can search "iOS" and get the results for "Apple".
  • Ignore Words You can add words that the filter will ignore like "and", "to", "this".
  • Custom Work We can change how the search engine behaves and what products display; get in touch with us if you need us to make any modifications..

Search Layouts

Large Popup A full-width/height popup displaying the search results and filters. This layout provides an immersive and detailed view of the search results and available filters.

Large Dropdown A large dropdown below the search bar showing results and filters. This layout offers a comprehensive view of results and filters while maintaining the context of the original page.

Small Dropdown A compact dropdown with a filter button. When the filter button is clicked, filters slide out from the side of the screen. This layout is designed for minimal screen space usage while providing easy filter access.

Our filter has had:

Clicks from customers

Overview

Enhance your online store using our BigCommerce product filter on your category, brand, and search pages. Our search engine will also help customers find exactly what they're looking for quickly and easily. Research shows your customers already know what they want by the time they've landed on your site, so make it easier for them by allowing them to filter options such as color, size, rating, price, brand, or simply category. Using filters has been proven to improve conversion rates and sales.

Filter Layouts

You can choose to display the filter in three ways: a vertical filter placed in your sidebar—if your store doesn't have a sidebar, our app will create one for you; a horizontal filter that appears above your products and stays in view as you scroll; or a slide-out filter that appears when a "Filter" button at the top of your product grid is clicked, providing a clean and unobtrusive way to refine product selections.

Vertical Layout
View Demo
Horizontal Layout
View Demo
Button Layout
View Demo

How do we compare to the BigCommerce Filter?

Our app includes an extensive range of features, as outlined below, showcasing how they compare to those offered by BigCommerce Filters.

Features FreshClick Filter BigCommerce Filter
BigCommerce Package Any Package Pro Package Minimum
Number of Filters Unlimited 12
Out of the box filters 20 6
Display Types 5
(Checkboxes, Sliders, Swatches, Blocks, Price Range)
3
(Checkboxes, Blocks, Price Range)
Custom Filter Development
Filter Layouts Horizontal, Vertical and Button Only Vertical
Recent Searches
Search Redirects
Search Synonyms
Search Ignore Words
Search "Did you mean?"
Filter Builder
Brand Logos
Value Replacer
Filter Refine Bars
Image Changing
Product Option Merge
Filter Stats
Filter from CSV
Custom Sort Order
Hide 0 Values during filtering
Scroll to the top of products on click
Internal filter reference

Unlimited Filters

There are no limitations on the number of custom filters you can create; therefore, you can tailor your filters best to meet your store and customers' needs. Built-in Standard filters that we offer:

  • Availability
  • Bin Picking Number
  • Brand
  • Category
  • Category Tree
  • Condition
  • Depth
  • Featured Products
  • Height
  • On Sale
  • Price
  • Rating
  • Sale Percentage
  • Search
  • Shipping
  • Stock
  • Sub Category
  • Top Level Sub Category
  • Weight
  • Width

Custom filters that are very popular with stores from all different sectors include:

  • Size
  • Length
  • Colour
  • Shape
  • Width
  • Style
  • Amp
  • Thread count

Rating Integrations

Our app integrates with the following platforms:

  • bigcommerce
  • stamped
  • yotpo
  • trustpilot
  • bazaarvoice
  • Judge.me
BigCommerce Multi-Storefront Channel Select

BigCommerce Multi-Storefront

Our application seamlessly integrates with BigCommerce Multi-Storefront. With the convenience of effortlessly toggling between stores, you can easily configure your filter and search app.

Display Types

Display Types

There are multiple ways to display your filters:

Checkboxes Classic and clear boxes which can be ticked and unticked when customers are using the filter

Sliders Customers can sort the values they require by sliding the bar to include/exclude the values they choose. There are three types of sliders to choose from.

Swatches Display your product options in swatches ideal for Color filters. You have two swatch options, Swatch List and Swatch Grid. You can also create swatches from Custom Fields and manage the colors through our app.

Blocks Display a small amount of text in rectangles, ideal for Size filters.

Logos Display your brand logos in a grid.

What Filters Can I Use?

Category Based Filters

This allows you to create filters from your category structure. It will display like our Category Tree filter in an expandable tree.

Custom Field Filters

These allow you to classify your products as desired and are the easiest way to add a filter. For example, a clothing retailer may use custom fields to create filters such as size, color, or length.

Filter Builder

Build your filters directly in our app without having to modify your product data in BigCommerce.

Metafield Filters

Create filters from your Metafields product data in BigCommerce.

Product Option Filters

Product Options allow you to add more complex variations to your store's products. All product options must be controlled by product-level inventory and have SKUs with stock.

Standard Pre-Built Filters

These are the filters most BigCommerce stores use and work from your basic product data. These include Availability, Bin Picking Number, Brand, Category, Category Tree, Condition, Depth, Featured Products, Height, On Sale, Price, Rating, Sale Percentage Search, Shipping, Stock, Sub Category, Top Level Sub Category, Weight, and Width.

Control your filters

Control your filters

Our easy-to-use filter configuration allows you to control your filters from one central location. You can see what filters you have set up on the filter page and if they are visible on your site. You can add and delete filters, hide filters, add search bars, and edit the Filter titles. If you don't wish to delete specific filters permanently, you can hide them easily.

Filter Builder

Filter Builder

No data? No problem, we've got you. You can now build filters directly inside our app without modifying your products in BigCommerce.

All you need to do is add your filter title (e.g., Type) and then fill out the data next to each product. Once you've done that, your new filter will be available on your filter page.

Value Replacer

Value Replacer

Many manufacturers label their colors differently; this can cause issues when trying to filter as the colors will not be grouped. Here's where our value replacer comes in. You can replace your Custom field or Product Option values directly in our app to merge the colors to create a seamless experience for the customer. Our value replacer only affects the filter data, not the data on your store.

Filter Refine Bars

Filter Refine Bars

Our Filter Refine Bar feature allows customers to search within each filter. For example, a customer may want a particular brand, but there are over 50 brands in the filter. By using the Filter Refine Bar, they can immediately identify the desired brand. Ultimately this makes the online shopping experience quicker and more accessible, improving customer satisfaction.

This feature can be enabled from the Settings page on your filter Dashboard. It is particularly significant to stores with great numbers of products.

Translations

We offer a language page where you can add your translation, or we can link to your existing translation app for automatic translations.

Custom sort order

Custom sort order

Using our Sort order feature, you can arrange your filter values. By Logging into your filter dashboard, you can manage the sort order, which will change the order in which the values appear on your store. You can choose an order that is suitable or logical for you and your customers.

Image Changing

Our filter automatically picks up image changes on product options via SKUs or Rules.

For example, if you have multiple products with multiple colors and the green filter is clicked, it will show all the products in green.

Dynamic Filters

Our dynamic filter offers the flexibility to display varying values based on the selection made in the dropdown menu. It lets you present measurement conversions, such as translating UK shoe sizes into US and EU equivalents or CM to MM and Inches.

Stats

Stats

Here you can view your Filter statistics which makes for an exciting read! This includes a graph showing what filters people are clicking on daily. You can see your best-performing filters and the number of clicks they had. Using this information in conjunction with sales data can help stores buy and promote goods.

You can also view a breakdown of all the filter clicks and the total times the filter has been used. This data shows how customers use the filter and the most popular categories they are clicking on. This can help stores make informed decisions about the items they stock and their marketing strategies.

Our Simple Price Plan

Five plans, priced on the number of products in your store. Your plan moves with your catalogue automatically, so you are only ever charged for the tier you are actually on. Pay monthly, or pay for the year and get two months free. We're also happy to discuss a customised solution tailored to your store's needs.

Display prices in:

Subscription Length:

Package Product Range Price Per Month Discount
Starter Up to 1,000 products £24.00 0%
Growth 1,001 - 5,000 products £64.00 0%
Pro 5,001 - 25,000 products £119.00 0%
Premier 25,001 - 50,000 products £159.00 0%
Scale 50,001+ products £239.00 0%

* GBP and USD are our billing currencies and the prices shown are exact. EUR is an indicative conversion from GBP for your convenience.

* Annual plans are billed once for the year at ten times the monthly price. The figures above show the equivalent cost per month.

Enterprise Plan

We are excited to introduce our Enterprise Plan, designed for businesses that require advanced capabilities and personalized support. Our Enterprise Plan offers a range of additional benefits tailored to meet the unique needs of larger organizations. Explore the exclusive features and enhancements available to you as an Enterprise client:

Feature Description
Dedicated Server Enjoy the performance and reliability of a server dedicated exclusively to your needs. With only one install per server, all resources are focused on your business, ensuring optimal speed and efficiency.
More In-Depth Customization We know that one size doesn’t fit all. That’s why our Enterprise Plan offers advanced customization options, allowing us to tailor the filters, search, and other features to work precisely the way you need them to.
Additional Search and Filter Features Our Enterprise Plan includes enhanced search and filter capabilities, such as search suggestions, sub-filters, category top filters, and badges. These features are designed to improve the user experience by making it easier for your customers to find exactly what they’re looking for, resulting in higher conversion rates.
Webhooks for Real-Time Data No more waiting for data updates. Our Enterprise Plan includes webhooks that deliver live, up-to-the-minute data, ensuring your app is always in perfect sync with your store.
White-Glove Setup Let us handle everything, so you can focus on your business. With our White-Glove Setup service, we’ll take care of every detail – from initial configuration to filter creation. We’ll ensure your app is fully optimized and aligned with your business goals so you can hit the ground running without any hassle.
Prioritized Support As an Enterprise client, you’ll receive prioritized support, ensuring that your queries and issues are addressed with the highest urgency.
Daily Backups We take daily backups of your data, ensuring that your information is always safe, secure, and can be restored quickly in case of any unforeseen events.
Free Sandbox Accounts If you have a sandbox store, you can install our app there at no extra charge. This allows you to test features and updates in a risk-free environment before going live.
Enquire Now

Change Log

In our changelog, we update you with all the enhancements and improvements we have made to our application.

Our primary focus is improving our app to offer the best user experience. So stay tuned for more updates and improvements as we strive to make our app the best in the market.

18th September 2026
ADDED B2B Quotes now has its own change log <p>Every change we ship to B2B Quotes is now written up in one place, so you can see what has been added, improved and fixed without asking.</p><p>You will get these updates by email as they land. If you would rather not, there is an unsubscribe link at the bottom of every one.</p>
FIXED Quote widget on themes without jQuery The New Style quote widget keeps its keyboard and mobile behaviour on themes that do not load jQuery.
FIXED Quote sent confirmation The confirmation shows once, and only after the quote has actually been sent.
FIXED Store language Each store uses its own language on the quote form and emails, instead of a language fixed to one store.
FIXED Required fields on the quote form A required dropdown on your Form Builder form is enforced, instead of accepting the first option when the customer never chose one.
FIXED Quotes created through the API API quotes no longer fail on a missing setting, store their extra fields correctly, and send the same emails as quotes created in the app.
FIXED Email fields on the quote form Every email field on your quote form is validated, not just the first one.
FIXED Duplicate add-on subscriptions You can no longer end up with two live subscriptions for the same add-on.
FIXED Quote chat notifications A chat message is marked as emailed only once the email has actually been sent, so a failed send is tried again.
FIXED Customer search Searching customers keeps the customers whose quotes match your search term.
FIXED Basecamp connection A failed token refresh no longer breaks your Basecamp connection until you reconnect it.
FIXED Price list sync Price lists no longer store a duplicate copy of every record for each customer group.
FIXED Hide Products across channels Products hidden on one channel no longer show as hidden on your other channels.
FIXED Reassigning a draft quote Moving a draft quote to another sales rep no longer fails on the assignment email.
FIXED Convert cart to quote Converting a cart to a quote no longer empties the shopper's cart when the cart cannot be read.
FIXED Quotes on stores with an older HubSpot key An older HubSpot key stopped quote submissions altogether. Only the HubSpot step is skipped now, and the quote goes through.
FIXED Quote expiry dates Editing or sending a quote no longer clears its expiry date, and the expiry warning email goes out for the right quote.
FIXED Two orders from one quote Converting a quote to an order twice in quick succession no longer creates two orders.
FIXED Quotes saved without their products A quote is now written in one step, so a failure part way through can no longer leave an empty or half-written quote behind.
IMPROVED New quote alert The email your team gets when a quote comes in is titled "New quote request" with the quote number, and opens with a direct link to the quote.
IMPROVED Pardot Every field on your quote form is sent to Pardot, along with the quoted products, not just the lead.
IMPROVED Abandoned cart export The export streams as it downloads, so a store with a lot of abandoned carts can export without timing out.
IMPROVED Quote search Search results are paged and follow the same filters and permissions as the quote list.
IMPROVED Faster Dashboard, Customers and Companies All three pages load faster, and the customer list is paged instead of loading every customer and quote at once.
ADDED Region and city dropdowns Turn the region and city boxes on your quote form into dependent dropdowns, so picking a region narrows the cities. Go to Settings > Basic Setup > Quote Configuration and fill in "Regions and cities", one region per line as Region: City, City, City. Leave it empty to keep them as free text.
ADDED Second brand colour Quote emails and PDFs can use a second colour from your brand. Go to Settings > Basic Setup > Brand Appearance and set "Secondary Brand Color".
ADDED Allowed email domains Only take quote requests from the email domains you name. Go to Settings > Basic Setup > Quote Configuration and list them under "Allowed email domains". Leave it empty to accept any address.
ADDED Hide unused quote fields Leave zero value rows off the quote instead of showing them as 0.00. Go to Settings > Basic Setup > Quote Configuration and turn on "Hide unused quote fields".
ADDED Discount on each quote line Show the discounted price on every line instead of one total at the bottom. Go to Settings > Basic Setup > Brand Appearance and set "Show Discount Per Line Item" to "Yes, show the discounted price on each line". It adds a discounted unit price column to the quote email and PDF.
ADDED Running total in the quote widget Customers see what their quote comes to as they build it. The total sits under the product list in the New Style quote widget and updates as quantities change. It is hidden automatically if you have Hide All Prices turned on.
ADDED Two-factor authentication Add a code from your authenticator app to your login. Click Profile, scroll to Two-Factor Authentication, click Enable Two-Factor, scan the QR code and enter the code to confirm. Admins can clear a user's 2FA from Manage Users > Manage > Reset 2FA.
ADDED API key for the quote API Create quotes from your own systems with a key you can rotate. Go to Settings > Basic Setup > API Access, click Show to read the key, or Regenerate to replace it.
ADDED Quote products that can't be bought online Let customers request a quote for products BigCommerce won't sell, such as pre-order or call-for-price items. Go to Settings > Basic Setup > Quote Configuration and turn on "Quotes on Products That Cannot Be Purchased".
IMPROVED Faster storefront quote widget Adding to a quote no longer freezes the page while it talks to your cart, and the quote list your customers see loads faster on accounts with a lot of quotes.
IMPROVED Faster quote lists The Quotes and Archived lists load faster, Archived is now paged, and both only show the quotes for your channel and your permissions.
IMPROVED Keyboard and screen reader access Every admin page now shows a visible outline on the item you have tabbed to, and the storefront quote form is labelled for screen readers.
IMPROVED Security improvements Across the app, including login, permissions, channel separation and payment handling.
FIXED Duplicate Quote Open a quote from Quotes, click More Actions, then Duplicate Quote. It no longer fails with "Security validation failed".
FIXED Quote sender name Quote emails are sent under the company name on Configuration > Store Info, not the channel name BigCommerce holds.
FIXED Hide All Prices on quote emails With Settings > Basic Setup > Quote Configuration > "Hide All Prices" turned on, prices are now hidden on the quote your customer receives as well as on your storefront.
FIXED Quotes marked Sent when the email failed A quote whose email could not be sent now stays Draft and tells you why, instead of showing as Sent. Your products stay on the create screen so you can try again.
FIXED Shipping estimates on products with options "Fetch BigCommerce shipping" now works on products whose option labels have been renamed, instead of failing with "This product requires modifier options".
FIXED Repeated product options The add product panel shows each option choice once, and products created since your last full sync now show their option choices at all.
FIXED Instructions on the quote form A Form Builder Paragraph now shows once, across the full width of the quote form, instead of appearing twice in a narrow column. Drag one to the top of your form to give customers an instruction before they submit.
FIXED Abandoned cart items Abandoned carts show every item, and Convert to Quote includes them all, even for products added since your last sync.
ADDED Pipeline report See how many quotes you have at each status, what they're worth, and why quotes are declined. Click Reporting in the left menu, pick a date range and sales rep, then click Apply.
ADDED Accept or decline quotes online Buyers can accept or decline a quote from the link in their quote email, and add a PO number when they accept. Turn it on in Settings > Basic Setup > "Let customers accept or decline quotes online".
ADDED Buyer change requests Buyers can tick lines on a quote you've sent and ask for a change, such as a new quantity or removing an item. Turn it on in Settings > Basic Setup > Quote Configuration > "Let buyers request changes to a quote". Buyers click "Request a change" on their quote, then "Send change request". Requests appear in the quote's Revisions panel and close when you save the updated quote.
ADDED Automatic sales rep assignment Share new quotes between reps in turn, or assign them with your own rules. Go to Settings > Quote Distribution > Quote Assignment & Distribution. Under Automatic assignment choose Round robin (then tick the reps to include) or Rules (then add your rules).
ADDED Route quotes to sales reps by region In Settings > Quote Distribution, turn on "Assign by region", click "Add a region", then save.
ADDED Quick Add by SKU Add products to a quote by pasting product codes or uploading a CSV. Click Create a Quote (or open a quote and click Edit Quote), then click "Quick add by SKU" in the Add products panel. To let buyers use it on your storefront, turn on Settings > Basic Setup > Quote Configuration > "Quick Add by SKU (Storefront)".
ADDED Revision history See earlier versions of a quote and what changed. Open any quote from Quotes and scroll to the Revisions panel. Click a row to see its details.
ADDED Activity timeline See everything that has happened on a quote. Open any quote from Quotes and look at the Activity panel. To show updates to your buyers too, turn on Settings > Basic Setup > "Show quote updates to buyers".
ADDED Unanswered quote alerts Remind your team when a quote has had no reply. Go to Settings > Email & SMTP > Email Notifications and turn on "Alert staff on unanswered quotes". Set how many hours to wait under "Alert after (hours)", and turn on "Escalate to store admin" if you also want the store admin told.
ADDED Duplicate a quote Open a quote from Quotes, click More Actions, then Duplicate Quote.
ADDED Quote Again Buyers can request the same items again from their previous quotes. Turn it on in Settings > Basic Setup > "Quote Again". Buyers will see a Quote Again link next to each quote under View My Quotes.
ADDED PO numbers Open a quote, click Edit Quote, and fill in "Purchase Order Number" under Quote Settings.
ADDED "In Progress" quote status Open a quote, click Edit Quote, and choose In Progress from the Status dropdown under Quote Settings. You can also filter the Quotes list by it.
ADDED Export quotes Go to Quotes and click Export Quotes.
ADDED Order notifications for sales reps Reps get an email automatically when one of their quotes becomes an order. If a quote has no rep assigned, the email goes to every user whose Quote Notifications setting is "All Quotes" (Manage Users > Manage).
ADDED Klaviyo integration Send new quote requests to a Klaviyo list. Go to Integrations > Klaviyo, turn on "Send quote requests to Klaviyo", enter your Private API key, choose a Klaviyo list, then click Save settings.
ADDED Quote PDF tagline Edit the line shown under your company details on quote PDFs (it is blank by default). Go to Configuration > Store Info and fill in "Company Strapline".
ADDED New quote form style Go to Settings > Basic Setup > Quote Configuration and set Quote Widget to "New Style". Then use "Quote Form Location" to show quotes as a floating widget, a quote page, or both.
ADDED Take quotes from the cart only Go to Settings > Basic Setup > Quote Configuration and turn off "Show Quote Button on Product Pages".
ADDED Change the quote popup wording Go to Settings > Customer Interface > Button Labels and edit "Quote Popup Heading" and "Quote Popup Submit Button Text".
ADDED Second delivery address Shown on quotes under Customer Details, and sent to QuickBooks along with product options. Set up QuickBooks from Integrations > Quickbooks.
IMPROVED Security improvements Across the app, including user roles, permissions and quote chat privacy.
IMPROVED Quote PDF language Quote PDFs are now sent in your store's language.
IMPROVED Quote completion A quote is now marked complete when its order is confirmed, not only when the order is first created.
IMPROVED Admin quote builder search Product search in the admin quote builder now shows current prices.
IMPROVED Lapsed subscriptions Stores with a lapsed subscription no longer take quotes on the storefront.
IMPROVED Turn off abandoned cart emails Go to Settings > Email & SMTP > Email Notifications and clear the "Abandoned Cart Notification Email" field.
FIXED Quote preview email failures If a quote preview email can't be sent, you're now told why. To send a preview, open a quote and click More Actions > Preview Quote.
FIXED Print Quote sign-out Print Quote (More Actions > Print Quote) no longer signs you out.
FIXED Form Builder Forms save correctly when a label is pasted in, no longer go blank, show label text correctly, and no longer show "Saved" after your session has expired.
FIXED Pasted formatting Formatting copied from Microsoft Word no longer shows up as stray text in quotes and quote emails, and stray angle brackets no longer remove words.
FIXED Abandoned cart quotes Abandoned carts no longer turn into empty quotes, and abandoned cart quotes show the exact product variant the customer chose.
FIXED Admin quote builder options The admin quote builder shows all product options and updates the price when an option changes it.
FIXED Storefront quote widget The storefront quote widget no longer appears empty.
FIXED Deleted products on old quotes Old quotes still display correctly after a quoted product has been deleted.
FIXED Customer group restrictions Customer group restrictions on the quote button work again.
FIXED Quotes list paging The quote list shows the same results from page to page, and an empty list now tells you why.
FIXED Orders created from quotes Orders created from quotes now include the customer's full state name and a correctly split first and last name.
FIXED Older stored quote data Quotes with older stored data now complete correctly.
FIXED Product sync on older stores Product updates now reach the app on some older stores where they were failing.
FIXED New installs New installs connect to BigCommerce correctly.
FIXED Subscription renewals Subscription renewals are recorded against the right plan.
FIXED Custom SMTP over TLS Custom email (SMTP) servers that use TLS connect again.
FIXED Saving card details Saving card details no longer leaves the page spinning.
7th September 2026
ADDED Headless storefront setup Run search and filters on a headless storefront, whether it is built on Catalyst or on a frontend of your own. Open Template Select and choose Headless storefront setup to see the steps. It gives you the tag to place on your category, brand and search pages, the page elements your chosen template expects and the address of your search results page, all filled in for your store and ready to copy. Shoppers on your headless site then get the same filters, product cards and search results as on a standard BigCommerce theme.
ADDED Your theme's own product cards Search and filter results can now be built from the product cards your own theme draws, so they match the rest of your storefront. Turn it on from the Template Select page: choose Automatic and it reads your storefront and applies the card design it finds. Shoppers then see the same layout, badges, ratings, prices and buttons on filtered and searched results as they do on your category pages. Your cards are read again after each sync, so a theme change carries through on its own instead of you picking a template by hand.
ADDED Copy settings between storefronts If you run more than one storefront, you can copy a storefront's search and filter configuration onto another instead of setting it up twice. Open Copy Configuration from the Settings menu, pick the storefront to copy from and the one to copy to, then choose what to bring across. The storefront you copy onto keeps serving shoppers throughout, and picks up the copied settings on its next search and filter requests.
ADDED Redirects from zero-result searches You can send a search term that returned nothing to a page of your choosing, straight from the report that tells you about it. Open Zero Search Results, find the term, and set its destination there without moving to another page. A shopper who types that term next lands on the page you picked instead of an empty results page. Destinations set this way sit alongside the ones on the Redirects page.
ADDED Histogram slider filters Price and numeric custom field filters can be drawn as a histogram slider that shows the spread of your catalogue behind the handles. Pick Histogram Slider as the style when you add or configure the filter on the Filters page. Shoppers can see where your products actually cluster before they drag, so they are less likely to choose a range with nothing in it.<img src="https://filter.freshclick.co.uk/assets/images/histogram_slider.png" alt="Price filter drawn as a histogram slider, with a range selected" title="Histogram Slider" />
ADDED Capitalise filter values Filter values held in capitals can be shown in normal case on your storefront without you touching your catalogue. Switch on Capitalise Filter Values in your settings and it applies to list filters, swatch names, category trees and group labels alike. Shoppers read filter names in ordinary case, while your product data stays exactly as it is.
ADDED Site-wide recent searches Recent searches can be drawn from what everyone on your store has searched for, rather than only from the shopper's own browser. Set the source under Recent Searches in your search settings; per-browser stays the default, so nothing changes until you pick the site-wide option. A first-time visitor then sees the terms your other shoppers use, which gives them somewhere to start in the quick search box.
ADDED Instalment messaging on cards Instalment messaging can appear on the product cards drawn in search and filter results, alongside star ratings from a wider list of review providers. Switch on Product Afterpay or Product PayPal Pay Later in your settings, and pick your review provider from the same page. Shoppers see the same payment options and ratings on filtered results as they do on your product pages. Each card also carries the product's own image alt text.
ADDED Search the app navigation You can search the sidebar to jump straight to any page in the app instead of hunting through the menu groups. Start typing in the search box at the top of the navigation and matching pages are listed as you type. It is quickest when you know the name of the page but not which group it sits under.
ADDED Sub-categories in category trees A category tree filter can count and include the products held in a category's sub-categories, not only those assigned to the category itself. Switch on Include Sub Categories when you configure the category tree filter on the Filters page. A shopper choosing a parent category then sees everything beneath it, and the count beside it matches what they get.
ADDED Check why a product is missing You can ask why a particular product is not appearing in search or filter results and get the answer in the app. Open Product Check from the Search menu and enter the product you are looking for. It reports what is holding that product back, such as an exclusion or a setting, so you can put it right yourself instead of raising a ticket.
ADDED Cap your search results You can put a ceiling on how many products a broad search pulls back, so a very general term does not fetch far more than a shopper will ever page through. Set Maximum Search Results in your search settings; it stays uncapped unless you choose a limit, so nothing changes until you do. A capped search comes back sooner on a large catalogue, and shoppers still see the most relevant products first, because the cap trims the tail rather than the top.
ADDED Thumbnails on blog results Blog posts returned by search can carry their own thumbnail image alongside the text. Switch on Show blog post thumbnails in search in your settings; it is on by default, so blog results arrive with pictures unless you turn it off. Shoppers scanning a mixed set of results can tell a blog post from a product at a glance, on the quick search dropdown and the full results page alike.
ADDED Clear all synonyms at once You can clear every synonym rule on your store in one action instead of removing them one at a time. Open Synonyms from the Search menu and use Delete all rules. It is the quickest way to start again when a rule set has grown beyond what is worth untangling.
ADDED Remove the storefront script You can take the app's scripts off your storefront yourself, leaving a clean slate to install onto. Open Manage Scripts from the Settings menu and use Remove Script. Reach for it when you want your storefront back to a known state before installing again, rather than asking support to clear it for you.
ADDED What your filter cache saves The Filter Cache page tells you what the cache is doing for your store: what is held in it, and what it saves your shoppers on a category page. Open Filter Cache from the Filters menu to read it. The app clears the cache itself when your data changes, so there is rarely anything for you to do there.
ADDED Additive counts on brand filters A brand filter can show additive counts, so ticking a second brand adds its products to the results rather than narrowing what is already there. Set Multiple clicks condition to Additive multi-select counts when you configure the brand filter on the Filters page. Shoppers comparing two brands see both sets together, and the number beside each brand matches what they get.
ADDED Type a value replacement You can type a replacement straight into the Value Replacer instead of searching your catalogue for the value first. Open Value Replacer from the Data menu, choose Add a replacement directly, and enter the current value and what it should read as. It is much quicker when you already know the wording you want changed, and every value type is reachable from the picker.
ADDED Filter Tags Filter Tags is an add-on that puts a row of one-tap shortcuts above your products, so a shopper can reach a popular brand, category, product option or custom field value without opening the filters at all. Build the row on the Filter Tags page: choose Add a tag, pick what the tag points at, and set the button text your shoppers read. Each tag drives the real filter, so its count matches the sidebar and clicking one recounts the others just as a facet would. You can drag the tags into the order you want, scope them to chosen categories, and they apply on a phone as readily as on a desktop.<img src="https://filter.freshclick.co.uk/assets/images/filter_tags.png" alt="A row of filter tag shortcuts above a product grid, with one tag selected" title="Filter Tags" />
ADDED AI Search ranking controls The Search AI add-on now hands you the ranking behind it instead of one overall quality setting. Open AI Search, pick a Ranking Profile as your starting point, then tune what counts towards a result: meaning, brand, category and description each have their own weight. Name your Priority Categories In Search so the products you want found rise for the queries that mean them, and switch on Learn From Shopper Clicks to let ranking follow what your own shoppers choose. Reset Ranking To Defaults puts every control back if you want to begin again.
ADDED Custom Field Sort Order Custom Field Sort Order is an add-on that orders a category's products by one of your own custom fields, rather than only by the sort options your theme offers. Pick a store-wide default on the Custom Field Sort Order page and vary it per category under Category Overrides; your changes save as you make them. Shoppers now land on a category already sorted the way you chose, instead of having to pick an order themselves, and a link that carries a sort is honoured on arrival.<img src="https://filter.freshclick.co.uk/assets/images/custom_field_sort_order.png" alt="The Custom Field Sort Order page, showing a store-wide default and per-category overrides" title="Custom Field Sort Order" />
IMPROVED Search result sort order Your chosen sort order for search results, including Relevance, saves and applies on your search results page.
IMPROVED Prices from the right list Product cards and price filters use the price list assigned to the storefront the shopper is on, converted into the currency they have chosen.
IMPROVED Sharper synonym and keyword matching Searches match each word against your synonyms and keywords in turn, including terms held in product descriptions, terms written with commas or ampersands, and very short words.
IMPROVED Accurate stock labels Stock labels on filtered and searched cards follow your store's own availability wording, and a back-orderable product is shown as available.
IMPROVED More reliable product syncs Syncs report progress through their longest stages, keep your settings and exclusion lists intact, and recover cleanly when your store is slow to answer.
IMPROVED Reliable custom field imports Custom field imports keep quotes inside your values, retry an upload that fails part way, and warn you when an import will not survive the next sync.
IMPROVED Keyboard and screen reader support Filter groups open from the keyboard and announce what filtering changed, and the app's own controls show a visible focus ring.
IMPROVED Category trees in your order Category tree filters list categories in the order your store sets, narrow down as a shopper moves through them, and can be scoped to the branch being viewed.
IMPROVED Quick search display choices Every quick search style, One Column included, is available to choose and keeps the choice you save, whichever search engine your store uses.
IMPROVED Security and reliability hardening Ongoing background improvements to keep your store's data safe and the app stable.
IMPROVED Billing page accuracy Your plan, add-ons and totals are shown more accurately on the billing page.
IMPROVED Faster, steadier performance Background work on speed and stability so your store's search and filters stay quick under load.
IMPROVED Refreshed app design The app pages now share one consistent layout, colour and type system, so every screen looks and behaves the same way.
IMPROVED More accurate analytics Search and click reporting now records more of what shoppers actually do on your store.
FIXED Storefront rendering corrections A set of corrections to how search results and product cards are drawn on your storefront.
CHANGED One page for every setting Your filter and search settings are gathered on a single settings page, with the app's own options under App Settings.
13th July 2026
IMPROVED Faster filter clicks Instant prefetch and smarter debouncing so filters respond the moment they are tapped.
IMPROVED Lighter, faster storefront A smaller filter bundle with quicker boot and cacheable settings for noticeably faster page loads.
IMPROVED Much faster product syncs Parallel fetching and delta syncs that only update what changed, cutting sync times significantly.
IMPROVED Faster search Quicker results, especially for short search terms and uncached lookups.
IMPROVED Faster admin and dashboards Quicker page rendering and lighter payloads across the app.
ADDED Version 3 Modern Filter Styling A cleaner, modern filter design, now applied to new stores by default.
ADDED Homepage filtering Run the filter on your home page, not just category pages.
ADDED Dark mode support The filter adapts to stores and shoppers using a dark theme.
ADDED Lazy Load / Load More pagination Choose automatic loading or a Load More button as shoppers scroll.
ADDED Category suggestions Surface related categories to help shoppers narrow down faster.
ADDED Product preview limits Cap how many products preview before a shopper loads more.
ADDED Review star support in the Optimised Dropdown Show star ratings on results in the search dropdown.
ADDED Customisable mobile breakpoint Set the screen width where the filter switches to the mobile button.
ADDED Rebuilt category display order Drag and drop ordering with lazy loaded children and a replicate to child categories option.
ADDED Customer group filter limits Control which filters show to specific logged in customer groups.
ADDED Pages as a syncable data set Include your store pages in sync so they appear in search.
ADDED Page body syncing Index full page content for richer, more relevant search results.
ADDED Split comma separated metafield values Turn one comma separated metafield into separate filter options.
ADDED API Version 2 / Version 3 sync switch Choose your sync engine, with v3 now recommended for every store.
ADDED Variant data syncing Pull richer variant data during Version 3 bulk imports.
ADDED Fera ratings provider Select Fera as your ratings source, with automatic rating syncing and star rendering on cards and search results.
ADDED Hover image controls Choose the second image shown when a shopper hovers a card.
ADDED Affirm payment messaging Display Affirm pricing messages on product cards.
ADDED Shareable search links Open or share a search straight from its URL.
ADDED Site wide Recent Searches Recent searches come from your real store search history, not one browser.
ADDED Redirect to Full Search Send shoppers to the full search page when you prefer.
ADDED Page and blog search exclusions Hide individual pages or blog posts from search.
ADDED Blog result cards Blog posts appear as cards with thumbnails, ranked by relevance then date.
ADDED Compact and Optimised Dropdown custom CSS Style each dropdown with your own CSS.
IMPROVED Better mobile behaviour Smoother filtering on phones and tablets.
IMPROVED Category and sort order handling More accurate category trees and product ordering.
IMPROVED Zero count handling Cleaner handling of filters with no matching products.
IMPROVED Price grid refreshes More reliable updates when price filters change.
IMPROVED Back and forward sync Filter state stays in step with the browser back and forward buttons.
IMPROVED Storefront reliability More consistent rendering across themes.
IMPROVED More reliable syncs Safer resume after interruptions and automatic integrity checks.
IMPROVED Broader coverage Improved category, product, page, custom field, metafield, SKU, product count and webhook sync reliability.
IMPROVED Sturdier background processing More resilient syncing and webhook handling.
IMPROVED Stronger security Security hardening across the app.
IMPROVED Clearer error reporting Quieter, more useful logs.
FIXED Disabled categories Hidden categories no longer leak into the search Categories filter.
FIXED Blog date The blog date no longer shows as undefined.
FIXED CSV timeouts Custom field CSV imports no longer time out.
FIXED Nested variants Variant products without a parent now sync to the right product.
FIXED Invalid webhooks Invalid price list webhooks are fixed.
FIXED Duplicate values Duplicate option values no longer appear during import.
12th June 2026
ADDED Filters Added Version 3 Modern Filter Styling, homepage filtering, dark-mode support, Lazy Load / Load More pagination, category suggestions, product preview limits, and review-star support in the Optimised Dropdown.
ADDED Product Sync Added Pages as a syncable data set, page body syncing for richer search results, and a metafield setting to split comma-separated values into separate filter options.
ADDED Ratings Added Fera as a selectable ratings provider with rating syncing and storefront rendering.
ADDED Product Cards Added product image gallery sliders, product-card badges (Best Seller, New, Featured, Sale, and more), and hover-image controls.
IMPROVED Filters Improved filter performance, mobile behaviour, category handling, sort order handling, zero-count handling, price-grid refreshes, refinement chips, and storefront reliability.
IMPROVED Product Sync Improved category, product, page, custom field, metafield, SKU, product-count, and webhook sync reliability.
IMPROVED Search Improved SKU matching, redirects, Search Engine 2 filtering, keyword enrichment, special-character handling, search accuracy, and the full-size search popup experience.
IMPROVED Optimised Dropdown Improved result ordering, stock filtering, click tracking, recent searches, category labels, and large-search performance.
IMPROVED Product Results Added support for prioritising in-stock products and improved storefront product data handling.
IMPROVED Ratings Improved Judge.me, Yotpo, and Fera rating display handling and prevented rating placeholders from appearing when provider data is delayed.
IMPROVED Product Cards Improved product-card layouts, hover images, option buttons, Choose Options links, and template compatibility.
IMPROVED Settings Improved settings pages, notifications, billing, subscriptions, add-ons, caching, and overall user experience.
IMPROVED System Wide Made reliability, performance, logging, and stability improvements across search, filters, sync, webhooks, storefront scripts, and platform operations.
5th May 2026
IMPROVED System Wide Made behind-the-scenes improvements to keep the app more reliable and secure.
IMPROVED Cache Improved cache clearing reliability and added better diagnostics so cache issues can be identified faster.
IMPROVED Search Results Improved how sorting and pagination work on search result pages, especially when filters are also active.
IMPROVED Option Convert Made it easier to clean up or rename option and custom field values used in filters. Go to Option Convert / Value Replacer.
IMPROVED Filter Builder Improved filter-building workflows, including product assignment and larger editing views. Go to Filter Builder.
IMPROVED Synonyms Refreshed synonym management so alternative search terms are easier to add and maintain. Go to Search / Synonyms.
IMPROVED Search Hide Improved the interface for managing hidden products and search-result rules. Go to Search / Search Hide.
IMPROVED Redirects Updated redirect management to make redirects easier to review, add, and maintain. Go to Redirects.
IMPROVED Webhooks Improved webhook reliability so product, inventory, and store updates are processed more consistently in the background.
IMPROVED Manage Scripts Scripts can now be placed in the header or footer, with an option to add defer for better storefront performance control. Go to Manage Scripts.
ADDED Header Added quick visibility of whether the app is live, disabled, or in preview mode directly in the header.
IMPROVED CSV Import Made CSV imports more reliable and easier to work with, especially when uploading larger or more complex files. Go to Import / CSV Import.
IMPROVED Optimised Dropdown Improved the desktop optimised dropdown layout with a wider panel, better product grid spacing, cleaner typography, improved product card price handling, more accurate typed search behaviour, and more reliable result ordering.
ADDED Optimised Dropdown Added translation fields for optimised dropdown labels such as Top Searches, Top Searched Products, and View all results. Go to Language / Translations.
ADDED Optimised Dropdown Added controls to show or hide Top Searches and Top Searched Products in the optimised dropdown. Go to Search Settings / Optimised Dropdown.
IMPROVED Optimised Dropdown Improved optimised dropdown click behaviour so suggestion and result clicks are more reliable, including brand links, result links, and fallback search navigation.
IMPROVED Optimised Dropdown Improved the optimised search dropdown to make suggestions, product results, layout, and translations more reliable. Product suggestions now appear while shoppers type, with matching text highlighted. Suggestions now use product names, search keywords, synonyms, and channel-specific results. Go to Search Settings / Optimised Dropdown.
IMPROVED Sort Order Improved product sorting so filtered and searched results keep a more consistent order across page loads, pagination, and filter changes.
ADDED Filter Added additive multi-select counts to the Filter page. Filter counts now update more helpfully when shoppers select multiple options. Example: if a shopper selects Red, the remaining sizes can show how many red products are available in each size, instead of showing counts that ignore the current selection. Go to Filter Settings / Filter page settings.
IMPROVED Search Queries Updated the Search Queries page to make customer search behaviour easier to review, including popular terms and zero-result searches. Go to Search / Search Queries.
IMPROVED Filter Refined the slide-out filter experience, especially on mobile, for smoother browsing and a cleaner storefront layout. Go to Filter Settings and choose the slide-out/mobile filter options.
ADDED Product Sync Added blog sync information so stores using blog content can better understand what is being included in syncs. Go to Data Management / Product Sync.
IMPROVED Header and Navigation Updated the app header and navigation for a cleaner layout, quicker access to key areas, and a more consistent experience across the app.
IMPROVED Product Sync Refreshed the Product Sync page to make sync settings, progress, and key actions easier to scan and manage. Go to Data Management / Product Sync.
20th April 2026
ADDED Our Fastest Search Yet! <p>We’ve launched a new Optimised Dropdown search with faster live search performance, smarter request caching, improved lazy loading, blurred background focus, cleaner trending-style category tags, store-specific inspiration and trending fallbacks, and intelligent spell check plus automatic corrected-result fallbacks for misspelled searches.</p><p><img src="https://filter.freshclick.co.uk/assets/images/optimised_dropdown.png" title="Optimised Dropdown Search" /></p><p>To enable this, go to <strong>Search &gt; Search Settings &gt; Display &amp; Layout Options</strong> and select <strong>Optimised Dropdown</strong>.</p>
21st April 2025
ADDED AI Search Add-on <p>Introducing our new AI-powered search add-on. It enhances search accuracy and helps your customers find what they’re looking for faster—even with complex or fuzzy queries. You can test the new AI Search in the new Search Playground before purchasing.</p>
ADDED Search Playground <p>We’ve added a new search playground that allows you to test all three of our search engines. Use it to compare and find the best search setup for your store. You can test the new AI Search in the new Search Playground before purchasing.</p>
ADDED Improved Settings Page <p>We’ve redesigned the settings page to make navigation easier and more intuitive. This update helps you find and manage your configurations faster.</p>
7th March 2025
ADDED Security & Performance Enhancements <p>Made various security and performance adjustments to boost system stability and speed. These enhancements ensure a smoother, safer experience for all users.</p>
ADDED Filter Count Update <p>Added a count next to each type of filter on the Filters page. This update provides users immediate insight into available options, improving the overall browsing experience.</p>
ADDED New Login Page <p>We have created a new login page that allows a login link to be sent to your registered address, making it easier to log in to the system. This improvement enhances both convenience and security for our users.</p>
15th October 2024
ADDED Webhook Feed Page <p>We’ve introduced a new webhook feed page for customers using our webhook add-on. It displays the most recent 60 webhooks and their statuses, with the table refreshing every 30 seconds. You can access this by expanding the Add-on item in the navigation menu.</p>
26th August 2024
ADDED Add-ons <p>We are happy to introduce our new <a href="https://filter.freshclick.co.uk/addons" target="_blank" style="font-weight:bold;"><strong style="display:inline-block;width:auto;">Add-ons</strong></a> page dedicated to premium add-ons for your store. This page offers a variety of powerful enhancements designed to optimize and elevate your store’s functionality. Explore the latest offerings and find the perfect add-ons to meet your business needs.</p> <p>Currently, one add-on is available with limited installs, and three more are coming soon, with more to be added at a later date. Join the waitlist to be notified as soon as they become available:</p> <ul> <li> <strong style="display:inline-block;margin-bottom:0px;padding-bottom:0px;">Webhooks</strong><br> Receive real-time data updates directly to your app, keeping everything perfectly in sync with your store.<br> <em>£19.99 per month</em> </li> <li> <strong style="display:inline-block;margin-bottom:0px;padding-bottom:0px;">Search AI</strong><br> Enhanced AI-powered search delivers highly relevant results, even for complex queries, ensuring a superior search experience.<br> <em>Coming Soon</em> </li> <li> <strong style="display:inline-block;margin-bottom:0px;padding-bottom:0px;">Filter Tags</strong><br> Highlight key filter options at the top of category pages, making it easier for users to find essential products.<br> <em>Coming Soon</em> </li> <li> <strong style="display:inline-block;margin-bottom:0px;padding-bottom:0px;">User Filter Profile</strong><br> Allow customers to save personalized filter settings, such as t-shirt size or waist size, streamlining their shopping experience by automatically applying these preferences.<br> <em>Coming Soon</em> </li> </ul> <p>Please add your email to the waitlist to be notified when these add-ons are first available.</p>
23rd August 2024
ADDED Enterprise Plans <p>We are excited to introduce our Enterprise Plan, designed for businesses that require advanced capabilities and personalized support. Our Enterprise Plan offers a range of additional benefits tailored to meet the unique needs of larger organizations. Explore the exclusive features and enhancements available to you as an Enterprise client:</p> <p><strong>Dedicated Server</strong>Enjoy the performance and reliability of a server dedicated exclusively to your needs. With only one install per server, all resources are focused on your business, ensuring optimal speed and efficiency.</p> <p><strong>More In-Depth Customization</strong>We know that one size doesn’t fit all. That’s why our Enterprise Plan offers advanced customization options, allowing us to tailor the filters, search, and other features to work precisely the way you need them to.</p> <p><strong>Additional Search and Filter Features</strong>Our Enterprise Plan includes enhanced search and filter capabilities, such as search suggestions, sub-filters, category top filters, and badges. These features are designed to improve the user experience by making it easier for your customers to find exactly what they’re looking for, resulting in higher conversion rates.</p> <p><strong>Webhooks for Real-Time Data</strong>No more waiting for data updates. Our Enterprise Plan includes webhooks that deliver live, up-to-the-minute data, ensuring your app is always in perfect sync with your store.</p> <p><strong>White-Glove Setup</strong>Let us handle everything, so you can focus on your business. With our White-Glove Setup service, we’ll take care of every detail – from initial configuration to filter creation. We’ll ensure your app is fully optimized and aligned with your business goals so you can hit the ground running without any hassle.</p> <p><strong>Prioritized Support</strong>As an Enterprise client, you’ll receive prioritized support, ensuring that your queries and issues are addressed with the highest urgency.</p> <p><strong>Daily Backups</strong>We take daily backups of your data, ensuring that your information is always safe, secure, and can be restored quickly in case of any unforeseen events.</p> <p><strong>Free Sandbox Accounts</strong>If you have a sandbox store, you can install our app there at no extra charge. This allows you to test features and updates in a risk-free environment before going live.</p> <p> <a href="https://freshclick.atlassian.net/servicedesk/customer/portal/1/group/1/create/17" style="background:#FF9201;color:#ffffff;font-family:Helvetica, sans-serif;font-size:18px;font-weight:600;line-height:120%;Margin:0;text-decoration:none;text-transform:none;padding: 10px 31px;border-radius: 5px;display: inline-block;margin: 10px 0;" target="_blank"> Enquire Now </a> </p>
8th July 2024
ADDED Mobile/Slide-out Selected Filters <p>We've added a new feature to the mobile and slide-out filters. When a filter is selected, the values appear under the filter title.<br> <img style='width:100%;max-width:400px;' src='https://filter.freshclick.co.uk/assets/img/mobileFilter.png' alt='Mobile/Slide-out filter' title='Mobile/Slide-out filter' /></p>
ADDED Filter Layout <p>We've added a new filter layout called 'Slide-out.' A button will be placed above your products, and when clicked, the filter will slide out from the side. You can view the demo <a href='https://demo.freshclick.co.uk/slideout-filter/' target='_blank'>here</a>.<br><img style='width:100%;max-width:400px;' src='https://filter.freshclick.co.uk/assets/img/slide-out.gif'/></p>
ADDED Support Ticket Widet <p>We’ve introduced a new support ticket widget on the homepage. This widget displays all your support tickets and their current status, as well as a quick link to create a new ticket.</p>
ADDED Page Help <p>We’ve added a help option in the header. It is currently available for a few pages, but we will expand it soon. Please create a support ticket if you need help with any of our features.</p>
ADDED New Settings Page <p>Our updated Settings Page merges Filter Settings, Search Settings, Mobile Settings, Template Select, Language Settings, Custom CSS, and Manage Scripts into one comprehensive, user-friendly interface. Previously separated into different sections, these options are now conveniently accessible from a single location. Tabs at the top facilitate quick and easy navigation, enhancing your overall configuration experience by bringing all essential settings together..</p>
ADDED Recent Searches <p>Enable this feature to display a list of users’ most recent search queries that are visible only to them.</p>
21st May 2024
ADDED Trending Searches <p>We've introduced a new feature called Trending Search. When activated in your Search Settings, a dropdown will appear when users click on your search bar. This dropdown displays trending searches over a specified period. You can customize the time frame, the number of queries shown, and control which queries are displayed. Additionally, you can modify the title from the Language page. You can preview this on our <a style="font-weight:bold;" href="https://demo.freshclick.co.uk/categories/" target="_blank">Demo</a><br> <img style="width:100%;max-width:400px;" src="https://freshclick.co.uk/images/TrendingSearches.jpg" alt="Trending Searches"></p>
17th May 2024
IMPROVED Category Tree Layout We've enhanced our category tree layout, making it easier for customers to identify the level of the category they are selecting.
CHANGED Product Sync page changes We’ve redesigned the Product Sync page, it now includes your Automatic Sync Time and all of the times are now in your local time zone.
9th April 2024
ADDED Tools Filter <p>We've introduced a new set of standard filters named 'Tools.' These allow you to display toggles for products that are In Stock, have Free Shipping, are Featured, or are On Sale. You can locate this filter in the Standard Filters section on your Filters page.</p>
IMPROVED Search Speed Enhancements <p>We've upgraded our caching system to deliver quicker search outcomes.</p>
IMPROVED Search <p>We've introduced new algorithms designed to tailor the sorting of search results based on the specific search query.</p>
ADDED Filter Exclusion <p>This functionality enables you to remove a product from appearing in any filters across all categories, brands, and search results. This can be found in the Exclude Products Page.</p>
ADDED New Search Statistics Page <p>A new page will showcase dedicated charts for specific search terms, incorporating total clicks and highlighting queries that yield no results.</p>
8th March 2024
ADDED Discounted Payments Plans <p>We've introduced additional payment plan options featuring discounts. Now, you have the choice to subscribe for 6 months (with a 5% discount), 12 months (with a 12% discount), or 24 months (with a 25% discount). These options are accessible on your payments page, where you can adjust the duration. Existing subscribers can modify the duration of their current subscription by visiting the payments page and selecting "manage" next to their channels.</p>
4th January 2024
ADDED Channel Overview Widget <p>A new Channel Overview widget has been integrated into the dashboard for stores operating across multiple channels. It will showcase all the channels, indicate if the script is installed, and provide information on the most recent click and search dates.</p>
ADDED New Search Engine <p>We have introduced a new search engine. This can be enabled from Search Settings > Search Engine. Please see our search updates below:</p><ul> <li><strong>New Improved Search Algorithm:</strong> The search algorithm has been updated to provide more efficient, accurate, and relevant search results. This improvement is a part of the continuous evolution of the search capabilities, including enhancements in query processing and result relevance.</li> <li><strong>Search Precision:</strong> This feature allows for fine-tuning the balance between precision and recall in search results. It is adjustable on a scale with specific values, each affecting analysers, fuzzy queries, and term and phrase matching. This enhances the accuracy and relevance of search results, enabling users to find what they are looking for more efficiently.</li> <li><strong>Spell Check:</strong> The spell check feature accommodates misspellings or slight variations in search terms. It involves creating minor variations of query terms by changing, removing, or inserting characters, which helps catch and correct typos and ensure users find the right results even if they misspell their search queries.</li> <li><strong>Search Suggestions:</strong> Enhancing user experience, this feature provides relevant suggestions as users type their queries. It is essential for offering quick and efficient navigation through possible search terms, improving the overall search process.</li> <li><strong>3 Quick Search Layouts:</strong> This update introduces three different layouts, providing users with various interface options. This customisation enhances user interaction, allowing users to choose the layout that best suits their preferences and needs. <ul> <li><em>Large Popup:</em> A full-width/height popup displaying the search results and filters. This layout provides an immersive and detailed view of the search results and available filters.</li> <li><em>Large Dropdown:</em> A large dropdown below the search bar showing results and filters. This layout offers a comprehensive view of results and filters while maintaining the context of the original page.</li> <li><em>Small Dropdown:</em> A compact dropdown with a filter button. When the filter button is clicked, filters slide out from the side of the screen. This layout is designed for minimal screen space usage while providing easy filter access.</li> </ul> </li> </ul>
22nd November 2023
ADDED /categories to hide on category feature <p>We've added /categories into each facet on the Hide on Category feature. /categories isn't officially a category page, but as it shows all of the products on your store, we’ve allowed you to manage it.</p>
14 August 2023
ADDED Visible by Customer Group <p>We've added an option on Custom Field Filters. The option is called Visible by Customer Group. This allows you to show/hide filters based on the group that the customer has been assigned to. You can find this on the Filters page under a Custom Field facet.</p>
11th August 2023
IMPROVED Product Sync <p>As you initiate the synchronization of your app, a progress widget will appear in the lower right corner. This widget facilitates effortless tracking of the synchronization process across all pages. Our added "Estimated Sync Time" feature considers your previous synchronization events and the time elapsed to provide a reliable estimate of how long the synchronization process is likely to take. You can trust our feature to give you a rough estimate that you can rely on.</p>
10th August 2023
IMPROVED Filter and Search Stats <p>Our app's dashboard consisted of the Filter and Search statistics pages. However, we've made a change and separated these pages into their individual sections. You can now find the Filter stats link under the Filter section and the Search stats link under the Search section.</p>
ADDED New Dashboard <p>We've developed a brand-new dashboard that provides a comprehensive snapshot of your account's present status.</p>
ADDED Blog Filter <p>We've added a new Blog Filter. This filter can be showcased either vertically in your sidebar or horizontally across the top of your blog posts. This can be found in the app navigation. Currently, there are two filters accessible for the Blog Filter:</p> <ul> <li>Blog tags: This allows customers to filter by the tags you assign to your blog posts.</li> <li>Blog search: This facilitates searching through your blog posts.</li> </ul> <p>Please note that some templates might require configuration on our system. If you encounter any issues, please don't hesitate to get in touch with our support team.</p>
ADDED Stock Location Filter <p>We've added a new filter within our Standard Filter group named "Stock Location." This filter will exhibit the storage location of available stock, enabling customers to sort and view items based on their preferred locations conveniently.</p>
3rd August 2023
ADDED Search Query Control <p>We’ve added a new feature called Search Query Control, which allows you to hide products on specific search queries giving you more control over your search results. You can find this in the navigation under the Search heading.</p>
IMPROVED Navigation <p>We've made a few changes to the navigation:</p> <ul> <li>Added a channel dropdown to the header with the channels logo.</li> <li>Removed the icons on the header.</li> <li>Moved the Filter Settings link to the Filter heading section.</li> <li>Moved the Search Settings link to under the Search heading section.</li> <li>Added Change log to the Additional section.</li> </ul>
20th June 2023
IMPROVED Product Filter & Search Documentation We've updated our documentation. You can view it <a href="https://www.freshclick.co.uk/docs/product-filter-search.html" target="_blank">here.</a>
12th June 2023
ADDED New page - Search Queries Introducing our new page, "Search Queries," which grants you the ability to effortlessly view all the search queries conducted on your store.
24th March 2023
IMPROVED Server Upgrade We've upgraded our server, dramatically improving the speed of the filter, search and overall app performance.
14th March 2023
ADDED App Permissions We've adjusted our app permissions so that our scripts will now run on the accounts pages.
23rd January 2023
ADDED Dynamic Options We have developed dynamic options that enable customers to alter the values of filters based on their dropdown selections. For example, we have created dynamic dropdowns that allow customers to adjust how shoe sizes are displayed. This feature can also be utilized for conversions between metric and imperial units, Celsius & Fahrenheit, Megabyte to Gigabyte or any other type of conversion you require. <img src="https://freshclick.co.uk/dynamic-optons.gif" style="max-width:300px;width:100%;display:block;margin:0 auto;" alt="Dynamic Options for BigCommerce"/>
ADDED Advanced Quick Search We are excited to announce that we have completely rebuilt our quick search feature. The Quick Search allows filters to be displayed alongside search results, providing customers with an more refined search experience. The new search is faster and includes suggestions based on your product data inside BigCommerce, it will also search through product data, blogs, and pages. <img src="https://freshclick.co.uk/advancedsearch.gif" style="max-width:700px;width:100%;" alt="Advanced Quick Search for BigCommerce"/>
5th October 2022
ADDED Judge.me ratings integration Judge.me rating integration We’ve added the judge.me review platform to our rating integrations; you can find this on your Filter Settings page.
ADDED A new standard Filter We’ve added a new standard filter called Sale Percentage. You can find this on your Filters page under Standard Filters.
28th September 2022
ADDED Four new standard Filters We’ve added four new standard filters. Depth, Height, Weight, and Width. These can be found on the Filters page.
9th September 2022
ADDED Language We've added a language page so you can change the text on the filter and search.
ADDED Value Replace Categories You're now able to change category names using our Value Replacer.
IMPROVED Value Replacer We've improved our value replacer to make it easier to manage.
6th September 2022
ADDED Metafields Filters We've added a new section to the Filters page, allowing you to create filters from your Metafield data set inside BigCommerce.
1st September 2022
ADDED Minimum Search Characters We've added a setting that allows you to change the number of characters typed to activate the quick search. This can be changed on your Search Settings page.
31st August 2022
ADDED Try Again Sync If a sync fails due to the BigCommerce API being unreliable, instead of asking to get in touch with support, we've now added a Try Again button.
ADDED Export Category in Filter Builder Added the ability to export/import the Filter Builder data.
ADDED Search Ratings We've added rating stars to our Quick Search.
ADDED Multistore Our app is now enabled for BigCommerce Multistore.
ADDED Bulk Quantity Filter This filter lets customers input the number of bulk items they're looking for. The pricing will then reflect what's set in the Bulk Quantity section in BigCommerce and display the relevant item price.
ADDED Search Keywords We've added a new feature called search keywords. This allows you to assign keywords to products and categories for easy searching.
ADDED Top Searched Products We show the top search products if a search query returns 0 results.
28th April 2022
ADDED Hide prices Added support for stores that hide the price when the customer isn't logged in. This can be controlled from your Filter Settings page.
28th March 2022
ADDED Filter title tag You can now choose which tag you would like the filter titles to show as in your sidebar, from h2-h6. This can be controlled from your settings page.
3rd February 2022
ADDED Brands Sort Order We've added a Manage sort order for the Brands filter, allowing you to change the order in which the brands are displayed.
26th January 2022
ADDED Mobile Appearance We've added mobile appearance to each facet. From here, you can choose to have the facet collapsed by default on mobile.
11th January 2022
ADDED Price Range We've added a price range option on our Price filter. To enable, change the display type to Price Range, and add the increments you would like it to show.
IMPROVED Product Sync We've improved our product sync by creating a temporary database to pull in your new information and moving it to your live database when the sync has been completed. This reduces downtime while the filter is syncing. Also, this adds another layer of stability because if the sync fails, the data will not be updated.
14th December 2021
ADDED Availability Filter We've added a new filter called Availability. This is under Standard Filters and will display the values set on the product.
ADDED Convert Options to Custom Fields We've added a new page called Convert Options under Data Management in the navigation. This allows you to merge your Options/Variants with Custom Fields.
ADDED Hidden categories We've added an option to the category tree facet that allows you to include/exclude hidden categories.
ADDED Search Category Redirect We've added an option on the Search Settings page that redirects to a category if the search query matches the category name.
ADDED Bazaarvoice Reviews We've added Bazaarvoice reviews integration.
ADDED Checkbox Size We've added an option to the Filter Settings page to choose which size you want the filter checkbox. If your store has a narrow sidebar, we recommend the small checkbox.
22nd October 2021
ADDED Product Option Swatch Management We've added a manage swatch link on the facet once the swatch display type has been selected. This allows you to add the hex color and name to the Product Option value.
19th October 2021
ADDED Custom Field Swatch Management We've added a manage swatch link on the facet once the swatch display type has been selected. This allows you to add the hex color and name to the custom field value.
6th October 2021
IMPROVED Search - Categories We now show the categories on the search results page if the search query matches the category name.
IMPROVED Facet We've added an entry to the settings page for your facets to either show a scroll or a show more link, expanding the filter.
IMPROVED Search - Cache We've added a new level of cache for search queries.
IMPROVED Search - Category Redirect We've added a new switch on the search settings page to redirect the customer if a search query matches a category.
ADDED Filter Builder - Import We've added an export/import to our filter builder. This allows you to create filters through a CSV quickly.
11th August 2021
IMPROVED Search We've added a cache to the search. The cache will speed up search results and will be cleared on product sync. Also, we've added a spinner icon to let the customer know the quick search is loading.
9th August 2021
IMPROVED Server We've upgraded our server, so overall, the app will load quicker.
IMPROVED Dashboard We've improved our dashboard and included stats from your filter and searches.
8th April 2021
IMPROVED Mobile button When filters are used on mobile, the button will now show an active filter count.
ADDED Preview Mode When preview mode is enabled, the filter will not show on your store unless you activate it. To activate the filter navigate to a category page and press <strong>CTRL + SHIFT + F</strong>.
19th March 2021
IMPROVED Value Replacer We've improved our value replacer by allowing you split values into two different values using the separator ||. For example, if you have a color that's value is Blue/Green, you can split these into two values Blue & Green.
ADDED Sort bar on search We've added a sort bar to the search page.
ADDED Exclude Products from Search We've added a new page under the Search heading that allows you to hide products from the search.
9th March 2021
ADDED Pagination We've added the choice of Pagination or Lazy Load (default). This can be found on your settings page.
8th March 2021
IMPROVED Sync Queue Currently, you can sync your product data once every 20 minutes. If you sync your filter and then click the sync all button again during these 20 minutes, you will automatically be added to the sync queue once the 20 minutes are up.
4th March 2021
ADDED Parant Clickable We've added a new option in the Category Tree and Category Based Filters called Parent Clickable. If this is set to Clickable, the parent will have a checkbox and show the count. If it's set to not clickable, it will not show a checkbox and count. <br><img src="/assets/images/clickable.jpg" style="max-width: 90%;margin: 0 auto;display: block;">
2nd March 2021
ADDED Brand Logo's We've added a new display type to the brand's filter to display logos instead of a list. You can view our demo <a href="https://freshclick-sandbox.mybigcommerce.com/categories/" target="_blank">here.</a>
ADDED Automatically Expand We've added a new option in the Category Tree, and Category Based Filters called Automatically Expanded. Now you can choose what level of the tree you would like to have automatically expanded when the filter loads.
23rd February 2021
ADDED Hide on brands We've added a new feature that allows you to hide facets on individual brands. This setting can be found in the facet on the product filter page.
18th February 2021
IMPROVED Product Sync We've changed the manual sync from once an hour to once every 20 minutes.
IMPROVED URL's We've improved our URL's once the filter has been clicked. Instead of the URL displaying the ID of the value like this Category=1081, it will now show the value name like this Category=Accessories
IMPROVED Filters page We've redesigned the Filters page so its easier to manage your filters.
ADDED Category Based Filters We’ve added a new filter called Category Based Filter. This will allow you to create filters from categories by selecting which categories you would like to include. The filter will show as a tree layout like our Category Tree filter. This can be found on your Filters page under Add New Filters.
4th February 2021
ADDED Search - Redirect SKU's If an SKU is searched, it will automatically redirect the customer to the product that matches the SKU.
ADDED Search - Did you mean? We've added a spell check on the quick search and main search page. If there's a misspelt word, it will suggest the correct spelling.
13th January 2021
ADDED Hide Category Tree filter values We've added a hide values feature for the Category Tree facet found on your filters page. This allows you to hide categories that you do not want to show in the category tree.
ADDED Manage sort order We've added a manage sort order feature to each facet found on your filters page. This allows you to customize the sort order of that filter values.
7th January 2021
ADDED Swatch List We've added a new display type for product option color swatches called Swatch list. This will show your swatches as a list with the color name next to each swatch. You can view an example <a href="https://freshclick-sandbox.mybigcommerce.com/clothing/" target="_blank">here</a>.
6th January 2021
ADDED Search - Synonyms This allows you to add Synonyms for search terms, for example, if you search "iPhone" or "iOS", you can make it search "Apple".
ADDED Search - Redirects This allows you to redirect customers to pages if certain keywords are searched.
ADDED Search - Ignore words Choose words to exclude from the search term; this will give more accurate search results.
ADDED One column Search We've added a new layout to our search; it changes the standard two-column to a one-column layout. We recommend enabling this from your search settings.
14th December 2020
ADDED Blog Search We've added a new feature to our search which will search through your blog posts and display results.
27th November 2020
IMPROVED Mobile Filter We've improved the usability of our mobile sidebar filter.
ADDED New Filter - Category Search We've added a new category search filter. This allows customers to search through the active category searching through Product Names, Brands and SKU's. This filter has two display options Sidebar & Above products. When sidebar is selected it will show a search box in your normal filter, the ideal place would be to place this filter at the top of the facets. When Above products is selected, it will show a search bar the full width of your product grid, allowing customs to search from there. You can view a demo <a href="https://freshclick-sandbox.mybigcommerce.com/clothing/" target="_blank">here</a>, currently its set to <strong style="display:inline;">Above Products</strong>.
9th November 2020
IMPROVED Mobile Filter We've added an option in your settings to display your filter in a slide-out panel rather than a click to expand.
6th October 2020
IMPROVED Speed We've improved the speed and overall stability of the filter.
IMPROVED Filter Builder We've added the ability to add multiple filter building values using the separator ||.
17th July 2020
IMPROVED Sync We've increased the number of stores that sync in a queue from 1 to 3. This should help process the queue quicker.
16th June 2020
IMPROVED Speed We've made huge improvements to the filter speed, search speed and all round speed in general.
27th May 2020
CHANGED API Scope We've changed the permissions of our apps API scope to allow customer group pricing and price lists.
26th May 2020
IMPROVED Navigation We've adjusted our navigation and added in a Search section.
ADDED Search Stats We've added Search Stats to show you more details on what your customers are searching and what products are being clicked.
16th May 2020
ADDED Detailed Slider We've added an option to display the slider as a detailed slider. See our demo <a href="https://freshclick-sandbox.mybigcommerce.com/clothing/">here</a>. This works with all sliders.
4th May 2020
NEW Filter mobile button We've added the ability to change the filter mobile button text. You can find this on your settings page.
NEW New BigCommerce App We've created a new BigCommerce app called Product Questions, this allows your customers to ask questions about your products which are displayed on your product page. View more information <a href="https://www.freshclick.co.uk/bigcommerce-product-questions.php" target="_blank"></a>here.
IMPROVED Sync We've added queue for syncing, this is to prevent our sever overloading. Your queue position will be shown on the Filter Sync page.
6th March 2020
ADDED Image hover We've added an option to show the second image on hover. This can be enabled on the settings page.
ADDED Hide count We've added an option to hide the filters counts. If the number of products in a category is large then the calculation to make the counts can take a few seconds. To speed up the filter you can turn the counts off.
ADDED Count and checkbox colors We've added an option so you can customize the color of the filter counts and checkboxes.
4th February 2020
ADDED Filter Builder We've added a new filter builder so you can create filters directly in our app.
31st January 2020
ADDED Sync recent button We've added a new sync recent button to the Filter Sync page, this will sync only the products that have been added/modified since the last sync.
CHANGED Data Mangement page We've renamed our Data Mangement page which is now called Filter Sync.
16th January 2020
DEPRECATED Webhooks We've removed the webhook functionality. We wasn't receiving all of the webhooks from BigCommerce so this was disrupting the service of our filter so we've come to a decision to remove it completely. We've enabled our previous syncing system and we will be looking into improving this over the next couple of weeks.
30th December 2019
NEW Webhooks We've added webhooks so your filter data is as close to real time as possible and will update automatically once you've made a change in BigCommerce. Once webhooks are enabled there will be no need to sync your filter. The only data that is not automatically synced in Product Options and Rules. These will still be synced every 24 hours or manually from your dashboard. Once webhooks is enabled it will be shown on your Data Management page. We will be enabling all stores within the next 24 hours.
17th December 2019
NEW New BigCommerce App We've created a new BigCommerce App called Uptime Monitor. It watched over your site 24/7/365 and notifies you if your website goes down. See more information <a href="https://www.freshclick.co.uk/bigcommerce-uptime-monitor.php" target="_blank">here</a>
20th November 2019
NEW Featured products filter We've added a new standard filter called Featured Products which will allow your customers to filter by featured products that are set in BigCommerce.
30th October 2019
IMPROVED Enabled HTTP/2 We've enabled HTTP/2 on our server which results in quicker search results.
NEW Display Type We've added a new display type called blocks, this is ideal for stores with Size filter. You can find the option under display as on the filter page.
NEW On Sale Standard Filter We've added a new sale filter, it will display two values, On Sale and Not on sale.
NEW Placeholder images We've added placeholders when the filter is clicked to show the filter is loading.
15th October 2019
IMPROVED Category Tree Filter If theres only one top level parent category the category tree filter will be expanded as default.
NEW OUR NEW APP We've created a new app called Price Offers. It allows you to add a Best Offer and/or a Price Match button on your product pages. View more information <a href="https://www.freshclick.co.uk/bigcommerce-price-match-make-an-offer.php" target="blank">here</a>
13th September 2019
IMPROVED Price/Custom Field Sliders We've improved the price and custom field sliders to stay on the value the customer chooses rather than going to its nearest result.
IMPROVED Friendly URL's We've removed certain characters from our URL's once the filter has been clicked.
9th September 2019
DEPRECATED Filter Data We've removed the filter data page.
ADDED Data Mangement We've added a page called data management. This page will allow you to choose which data you want to automatically/manually sync. Also it allows you to remove Custom Fields/Product options that you're not using. The less data for your store the quicker your filter will load. Sync buttons and count buttons have been moved from the dashboard to the data management page.
ADDED Search page filter We've added a filter for the search page. This will only work with Stencil themes. Please see installation page for instructions.
27th August 2019
ADDED Help Videos We've added a page dedicated for our help videos.
ADDED Report an issue We've added a link in the header to report any issues you're experiencing.
19th August 2019
ADDED Lazy Load We've added a lazy loader that displays more filtered results on scroll which in return produces quicker loading results, you can configure the amout of products to show from your settings page.
ADDED Lazy Load We've added a lazy loader that displays more filtered results on scroll which in return produces quicker loading results, you can configure the amout of products to show from your settings page.
12th August 2019
IMPROVED Filter loading speed We've improved the filter loading speed, especially stores with a large number of products.
IMPROVED Filter loading speed We've improved the filter loading speed, especially stores with a large number of products.
IMPROVED Filter page We've redesigned the filter page from the ground up making it easier to add/edit your filters.
ADDED Product Varients Our filter now allows for product varients.
ADDED Import Custom Field page We've added a custom field import page, this enables you to upload custom fields from a BigCommerce backup.
ADDED Category Tree filter We've added a new standard filter called Category Tree, this allows customers to expand categories to narrow down their products.
16th July 2019
ADDED SKU Image change We've added a feature where your product images will change once the filter has been clicked if you have different images for color SKU's.
25th June 2019
ADDED Multiple user Access We've added the ability to add multiple users to access the app. To give users access to the app you need to edit the users account in BigCommerce <strong style="display:inline;">(Account Settings > Users)</strong>, scroll down to <strong style="display:inline;">Single Click Apps</strong> and enable <strong style="display:inline;">Product Filter</strong>.
19th June 2019
ADDED Product Option Sort Order We've added product options to the Filter Sort Order page. This will allow you to manage the sort order that the filter values show in.
12th June 2019
ADDED Value Replacer We've added a new page called Value Replacer, This is ideal for stores that have different color/size values per manufacturer. For example Light Blue, Aqua, Navy Blue can be replaced with "Blue" or SM, S, SML can be replaced with "Small".
29th May 2019
ADDED Filter Cache Page We've added a new page called Filter Cache, this will show which filters in categories/brands are currently cached and allows you to purge the cache.
27th May 2019
ADDED Include out of Stock We've added the ability to include out of stock products in filtered results.
30th April 2019
ADDED Search Results Filter We've added a new search results filter. When a customer uses your stores search bar our script will show a popup with the search results with your selected filters in the sidebar.
16th April 2019
ADDED Dark Mode We've added dark mode for dark mode enabled macs with Safari 12.
8th April 2019
ADDED Product image rules We've added a feature that swaps product images on product options filters if you have rules setup to change images on selection.
5th April 2019
IMPROVED Sync We've improved our filter sync function, it will now sync your products faster and use less server resource.
25th March 2019
ADDED Swatches We've added a feature to show swatches in your filter instead of the color names. You have to have swatches enabled on your product options. To enable swatches on your filter go to your filter page, edit your color filter and change "Display as" to swatches.
14th March 2019
FIXED Deleting filters We’ve fixed an issue where some users couldn't delete filters. Now all filters can be deleted except from Filter ID 1.
7th March 2019
ADDED Swatches We can now should your product options swatches on the product results once the filter has been clicked.
ADDED Brands page filter We've released our brands page filter. Your filter will now show on brand pages.
4th March 2019
IMPROVED Filter load speed We've increased the speed for all filters (big & small stores).
ADDED Filter Sort Order We've added a feature to allow you to manage the sort order of Custom Field filter values.
19th February 2019
IMPROVED Filter Page As the number of features are increasing we need to adapt the design to contain the features in an organised way so we've redesigned the filter page. The filter page now shows an overview of the filters and the cog icon next to it will open a popup for you to adjust the filters.
ADDED Hiding Filters We've added a feature to hide filter on inividual categories. You can find this feature by clicking the cog icon next to your filter.
17th February 2019
ADDED Support Link We've added a support link to our nav under the Addional section for easy access to report any issues you may be facing.
5th February 2019
CHANGED Dashboard We're re-arranged the Dashboard.
ADDED Specific sync buttons We've added 4 sync buttons to your dashboard. This will only sync the requested information (ideal for larger stores). The sync buttons are for Custom Fields, Categories, Product Options and Brands. There is no time limit on these buttons but please do not abuse the links.
21st January 2019
ADDED Tooltips We've added a feature which allows you to add a small explainer image next to each filter header, this is shown when you hover over the tooltip.
ADDED Collapsed / Expanded Filters We've added a feature which allows you to collapse/expand filters and you can choose to have it collapsed as default from your filter page.
20th January 2019
ADDED Filter table information We've added information onto the header of the filter table. Hover over the tooltip which looks like this <i class="fal fa-question-circle"></i> next to each filter header and it will explain what each coloumn does.
ADDED Display Sliders We've added a display column on your filter page which allows you to choose the display type as a slider for custom fields.(like price slider).
14th November 2018
ADDED Logout We've added a logout button to the account section.
CHANGED Profile & Payments We've moved the profile & payments back to the main nav due to confusion and made an account section.
CHANGED Force Update Force update is now called Product Sync.
7th November 2018
ADDED Filter Data We’ve created a page that will show all of the product data that we hold for your store.
ADDED Dashboard We’ve created a seperate dashboard page where you will be able to see an overview of your filter. We’re going to be adding more widgets to the dashboard very soon.
CHANGED Filter page We’ve renamed the previous dashboard page to “Filter” as this is more relevent.
CHANGED Payments &amp; Profile Payment and profile pages are now in top right hand corner under company name.
IMPROVED Interface We’ve rebuilt the user interface from the ground up.
26th October 2018
ADDED GUI We’ve added a right sidebar with our Twitter feed to keep users up to date with new features.
FIXED Product URL’s We’ve fixed an issue with some products going to a 404 page due to the URL containing a large number of characters.
10th October 2018
ADDED Reviews We’ve integrated Yotpo &amp; Stomped review system. So now the reviews will show after the filter is clicked. This can be controlled from your settings page.
ADDED Custom CSS We’ve added a page to add your custom CSS. Please only edit this page if you have CSS knowledge.
ADDED Request a Feature We want to make sure we’re meeting your requirements at all times. If you have an idea of a feature that could help you and your customers with their filtering experience please submit a feature request from the menu.
6th October 2018
ADDED Filter We’ve added a new feature that when the filer is clicked it adds onto the URL which allows customers to select the filter, click on a product, click the back button and their selection will still be showing. You can also use these URL for promotions.
23rd September 2018
ADDED Dashboard We’ve added an “Add new filter” button, so you can add as many new filters as you need easily.
30th August 2018
CHANGED Navigation We’ve moved the navigation to the side to make it easy to see all options.
29th August 2018
IMPROVED Installation We’ve cut out two steps of our installation process for Stencil themes, we now automatically inject the filter script for new installs.
25th August 2018
ADDED Data Implemented a “size” product option merge, if you have multiple product options with the display name “Size” these will all now be merged into one.
IMPROVED Installation Improved installation to automatically inject out script into your store (cuts out copy and paste).
ADDED Filters Implemented a feature to hide 0 counts as the customers is filtering, turn this on from your configuration page.
ADDED Filters Implemented a feature to add a search bar above each filter for customers to search, turn this on from your configuration page.
9th August 2018
FIXED Filters Fixed issue with filters breaking if they contain a + (plus) or a – (minus).
3rd August 2018
FIXED Price Filter Fixed issue where the price filter wasn’t working correctly on some templates.
2nd August 2018
ADDED Payments PDF invoices and receipts for previous transactions can now be viewed from the payments page.
1st August 2018
IMPROVED Header We’ve modified the header to a simpler look and added our new payments page under Account.
DEPRECATED Dashboard We’ve removed the countdown from the filters, this is now shown on the payments page, for new users it will show a countdown of your free trial and for subscribed users it will show a countdown until their next payment.
ADDED Payments We’ve integrated our payment system with the filter. Current users can view previous transactions, see their current card and update their card. New users can start a subscription all from our new payments page.
27th July 2018
ADDED Installation We’ve added an installation page to separate it from settings. We’ve also improved the setup process to make it a lot easier.
FIXED Filter Fixed issue where the filter labels were not sorting in the correct order.
24th July 2018
ADDED Filter Added a feature where the page scrolls up when the filter is clicked so customers can see the results quicker.
20th July 2018
ADDED Settings Added default sort order so you can choose the order of products once the filter has been clicked.
19th July 2018
FIXED Stats Fixed issue on all filter clicks table where the filter label wasn’t showing.
FIXED Stats Fixed issue where it was showing stats graph &amp; tables with no data to customers who haven’t purchased stats. It now shows purchase stats link.
FIXED Dashboard Fixed issue where “FILTER CLICKS THIS MONTH” shows 0 for customers who haven’t purchased stats. It now shows purchase stats link.
FIXED Data Fixed issue where stock wasn’t counted if customer managed stock through SKU.
18th July 2018
IMPROVED Settings Redesigned settings page.
17th July 2018
ADDED Settings Enabled filter visible/hidden on settings page.
IMPROVED Stats Improved stats by adding “Best Performing Filters” and “Best Performing Categories” tables and merged all filters.
FIXED Dashboard Fixed filter table sorting bug that stopped users being able to change the order of their filters.
16th July 2018
IMPROVED System Wide Restyled user interface.
FIXED Data Fixed issue with clear cache on force update.

FAQ's

Q. Is a credit card required to start a free trial?

A. No, you need not enter any payment information to start a 10-day free trial. Payment is only required if you wish to continue using our filter after your free trial.

Q. How are the products calculated in your pricing packages?

A. We class each product as 1 product. If a product has multiple Product Options, SKUs, etc., this is still classed as one product.

Q. What happens if my product count changes?

A. Your plan follows your catalogue. If you grow past the top of your current tier you move up, and if your catalogue shrinks you move back down, so you are only ever paying for the tier you are actually on.

Q. What is the difference between monthly and annual billing?

A. Annual plans are billed once for the year at ten times the monthly price, so you get two months free. Monthly plans are billed every month with no minimum term.

Q. Do I need to be on the BigCommerce enterprise plan to use this filter?

A. No, our filter will work with any BigCommerce plan.

Q. What template is the filter compatible with?

A. Our filter is compatible with all templates, including Stencil and Blueprint themes. We have an automatic select feature on installation that selects the template you use. You can select your template from our installation page if you've renamed it. If your template is not listed on our installation page, please email support@freshclick.co.uk, and we will add your template to the list.

Q. What do I do if I do not have a sidebar on my category page?

A. Our app will automatically add a sidebar.

Q. Please can you help me add the filter to my store?

A. Our filter has a one-click install feature. So once you click install our scripts are injected into your store, and once your theme has been selected, the filter will show.

Q. I've updated/added products. Why isn't the filter updating?

A. The filter will check for store updates every 24 hours, if you cannot wait that long, please click the Force Update button on the Dashboard, which will update the filter. Please note you can only press this once an hour.

Q. I've changed the template on my store, and the filter is no longer displaying. What do I do?

A. Login to your filter, navigate the installation page and select your new template.

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